Question 1

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Kattupakkam regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 2

Which GST office handles Kattupakkam businesses?

Accepted Answer

Businesses in Kattupakkam (PIN 600056) generally fall under the CGST Chennai Outer Commissionerate, with state-jurisdiction cases handled by the Tamil Nadu Commercial Taxes Department. Your exact division and range can be confirmed from your GSTIN on the GST portal. We regularly appear before this jurisdiction for registrations, clarifications and hearings, so we know the local practice and documentation preferences.

Question 3

I charged CGST and SGST on an invoice that should have carried IGST. How do I fix it?

Accepted Answer

The law provides a clean remedy without interest. Under Section 77 of the CGST Act and Section 19 of the IGST Act, where a supply was wrongly treated as intra-state instead of inter-state or vice versa, you pay the tax under the correct head and claim refund of the tax paid under the wrong head; no interest is charged on the correct payment. Rule 89(1A) allows the refund application within two years from the date the correct tax is paid. Issue a credit note and corrected invoice, amend GSTR-1, and file RFD-01 under the appropriate category. Our Kattupakkam team handles these head-swap corrections regularly; call +91 - 9600 606 444 before the limitation runs.

Question 4

Can I include ITC on input services in my inverted duty refund claim?

Accepted Answer

No. Under Rule 89(5) of the CGST Rules, the refund formula for inverted duty structure considers only the net input tax credit availed on inputs, meaning goods used in making the outward supply. ITC on input services and capital goods is excluded from the computation, a position upheld by the Supreme Court in the VKC Footsteps case. That excluded credit is not lost; it remains in your electronic credit ledger for set-off against future output tax. A proper working of eligible versus ineligible credit prevents deficiency memos and partial rejections.

Question 5

I received a deficiency memo RFD-03 against my refund claim. What should I do?

Accepted Answer

A deficiency memo in RFD-03 means the officer found your application incomplete, and the application is treated as not filed. You cannot reply to an RFD-03; you must file a fresh RFD-01 after curing the defects, and the debited ITC or cash is re-credited to your ledger. Importantly, the fresh application must still fall within the original two-year limitation, so act quickly. Read the memo carefully, fix every listed deficiency, and refile with a covering note. Businesses in Kattupakkam that receive repeated memos usually have invoice statement formatting issues that are easy to correct professionally.

Question 6

What is the time limit for filing a GST refund application?

Accepted Answer

Form RFD-01 must be filed within two years from the relevant date defined in Section 54 of the CGST Act. For export of goods, the relevant date is the date the ship or aircraft leaves India; for export of services, it is the date of receipt of foreign exchange or the invoice date, whichever is later; for inverted duty structure, it is the due date of the return for the period in which the claim arises. Missing the two-year window makes the refund time-barred, so track pending claims carefully and file early.

Question 7

My GST refund was rejected by the officer. Do I have any remedy?

Accepted Answer

Yes. Before rejection, the officer must issue a notice in RFD-08 and consider your reply in RFD-09, so a rejection without hearing you is itself challengeable. Against a rejection order in RFD-06, you can file an appeal in Form APL-01 before the appellate authority within three months of the order. The ITC debited for the rejected claim is re-credited through PMT-03 where applicable. Appeals on refund matters frequently succeed where the rejection was for curable documentation gaps, so preserve every acknowledgement and reply. Professional drafting of the appeal grounds materially improves outcomes.

Question 8

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 9

My company finds Indian customers for a foreign software firm on commission. Is that an export?

Accepted Answer

No. Arranging or facilitating a supply between a foreign principal and its customers makes you an intermediary under Section 2(13) of the IGST Act. For intermediary services, Section 13(8)(b) fixes the place of supply at the supplier's own location, so the service is taxable at 18 percent in India even though the commission arrives in foreign exchange. By contrast, services you provide on your own account, such as writing code delivered to the foreign client, remain exports. Note that the GST Council in September 2025 recommended omitting Section 13(8)(b), which would let such intermediary services to foreign recipients qualify as exports once the legislative amendment is brought into force, so verify the current position before finalising treatment. Because contracts often mix both roles, we review agreements clause by clause for Kattupakkam companies before deciding the tax treatment.

Question 10

How does an ISD actually distribute credit among branches?

Accepted Answer

Distribution follows Section 20 read with Rule 39. Credit attributable to a single branch goes only to that branch; credit for common services is distributed among operational branches in the ratio of their turnover in the preceding financial year. The ISD issues an ISD invoice to each recipient GSTIN and reports the distribution in GSTR-6 by the 13th of the following month, after which the credit appears in each branch's GSTR-2B. IGST credit is distributed as IGST, while CGST and SGST credit is distributed as IGST to branches in other states. Excess distribution is recoverable from the recipient with interest, so the turnover ratios must be computed carefully each year.

Question 11

In an exchange offer, a customer pays cash plus an old device. On what value do I charge GST?

Accepted Answer

On the full price of the new product before the exchange benefit. Where consideration is not wholly in money, Rule 27 of the valuation rules requires tax on the open market value of the supply, which in retail practice is the sticker price of the new phone or appliance; the old device taken in is part consideration, not a discount. Charging GST only on the net cash collected understates turnover and is a classic audit finding in electronics retail. Show the exchange value as a separate adjustment line after tax. Retailers running festival exchange melas should get invoice formats vetted; call +91 - 9600 606 444.

Question 12

Is GST charged before or after the discount shown on my invoice?

Accepted Answer

Discounts given before or at the time of supply and recorded on the face of the invoice are excluded from the value of supply under Section 15(3)(a). You therefore charge GST on the net amount after discount. For example, a Rs.10,000 item with a 10 percent trade discount shown on the invoice is taxed on Rs.9,000. The condition is documentation: the discount must appear on the invoice itself. Informal reductions settled outside the bill do not reduce taxable value. Retail schemes such as festival discounts and trade margins should always be structured to print on the invoice.

Question 13

My customer in Mumbai asked me to deliver goods directly to his buyer in Kattupakkam. How do I bill this?

Accepted Answer

This is a bill-to ship-to transaction under Section 10(1)(b). When goods are delivered to a third party on the instruction of your customer, the law deems your customer's principal place of business as the place of supply, not the actual delivery point. So you invoice the Mumbai customer with IGST even though the goods physically moved within Tamil Nadu, and the Mumbai customer raises a second invoice on the ultimate recipient in Kattupakkam. Only one e-way bill is needed for the movement, generated by either party with both invoice legs captured. Wrongly billing the delivery-point state is a classic error that misplaces the credit chain entirely.

Question 14

Is GST still charged on life and health insurance premiums?

Accepted Answer

No. With effect from 22 September 2025, premiums on all individual life insurance policies, including term plans, endowment plans and ULIPs, and all individual health insurance policies, including family floater and senior citizen plans, are exempt from GST. Reinsurance of these policies is also exempt. Earlier these premiums bore 18 percent tax. Note that the exemption applies to policies taken by individuals; certain group covers procured by businesses can still attract GST, and insurers can no longer claim input credit attributable to exempt policies. Policyholders should see the benefit directly in renewal notices.

Question 15

The GST rate on my product changed. Which rate applies to pending orders and invoices?

Accepted Answer

Section 14 of the CGST Act decides this by looking at three events: the date of supply, the date of invoice and the date of payment. Broadly, if any two of the three events fall after the rate change, the new rate applies; if two fall before, the old rate applies. So goods delivered in Kattupakkam before 22 September 2025 but invoiced and paid for afterwards attract the new rate, while goods delivered and invoiced earlier keep the old rate even if payment came later. Document dates carefully during any transition window, because officers test these invoices in scrutiny.

Question 16

We pay for foreign software subscriptions and overseas consultants. Is GST payable in India?

Accepted Answer

Yes. Import of services, meaning services from a supplier located outside India received by a person in India for business, attracts IGST under reverse charge in the recipient's hands, payable in cash and claimable as ITC if eligible. This catches cloud software, foreign professional fees, overseas advertising and licence fees. Two nuances matter: services from a related foreign party, such as your parent company, are taxable even without consideration under Schedule I, and OIDAR services supplied to unregistered consumers are taxed in the foreign supplier's own hands, not under RCM. Startups and IT firms in Kattupakkam paying by card frequently miss these entries; reconcile foreign remittances against RCM paid annually.

Question 17

How does GST work on lorry freight paid to a goods transport agency?

Accepted Answer

A goods transport agency, identified by its issue of a consignment note, is taxed in one of two ways. By default, specified recipients such as companies and registered persons pay 5 percent under reverse charge on the freight and can claim it as ITC. Alternatively, the GTA may opt to pay tax itself under forward charge, at 5 percent without ITC or 18 percent with ITC after the September 2025 rate rationalisation replaced the earlier 12 percent option, by filing the prescribed declaration for the financial year; the invoice should state this option. Transport by an individual lorry owner without a consignment note is not a GTA service and is exempt. Check each transporter's invoice wording before deciding who pays the tax.

Question 18

What are OIDAR services under GST and who pays the tax on them?

Accepted Answer

OIDAR means Online Information Database Access or Retrieval services, delivered over the internet, such as cloud services, e-books, streaming, online advertising and automated e-learning. When a foreign OIDAR provider supplies these to unregistered persons in India, the foreign provider itself must take a simplified registration in Form REG-10 and file monthly return GSTR-5A. From 1 October 2023, the definition was widened, so almost every unregistered Indian recipient is covered. When the Indian recipient is GST-registered, the tax instead falls on the recipient under reverse charge as an import of services.

Question 19

What is the process for GST refund RFD-01?

Accepted Answer

The process runs in clear stages: Eligibility and computation; Document compilation; RFD-01 filing; Departmental follow-up. A senior consultant reviews your file at each stage rather than passing it to a data-entry desk, and you receive a confirmation with the filed documents once it is complete. You always know which stage your work is at — we update you on WhatsApp instead of leaving you to follow up.

Question 20

Are there any hidden charges for GST refund RFD-01?

Accepted Answer

No. The fee quoted before we start is the fee you pay. Government fees, portal charges or statutory late fees, where they apply, are separate and disclosed to you in advance with the exact amount. We issue a proper GST invoice for our professional fee. If the scope of work changes — for example, an unexpected notice or additional periods — we tell you the revised fee before doing anything further.

Question 21

What documents are required for GST refund RFD-01 in Kattupakkam?

Accepted Answer

For GST refund RFD-01 you will generally need: Export invoices and shipping bills, for export refund claims, FIRC or bank realisation certificates for export proceeds, Copy of LUT filed in RFD-11, for exports without payment of tax, GSTR-1 and GSTR-3B filed copies for the claim period, GSTR-2B and purchase invoices supporting input tax credit. The exact list depends on your constitution — proprietorship, partnership, LLP or company — and on the specifics of your case. Send what you have on WhatsApp to +91 - 9600 606 444 and we will confirm within the same working day exactly what else is needed, so nothing is rejected later for a missing paper.

Aspect	With ChennaiGST	DIY / Unattended
Record keeping	Every return, challan, acknowledgement and working paper archived in an organised folder, retrievable in minutes years later.	Documents scattered across email, downloads and old phones; assembling records for a bank or an audit takes days.
When a notice arrives	A professional drafts the reply in the department's format and files it within the statutory window, such as thirty days for ASMT-11.	You face departmental language alone, and a missed reply deadline can convert a simple query into a demand with penalty.
Portal credentials and data	Logins handled by a small engaged team under strict confidentiality, with credentials stored securely and never passed onward.	Passwords circulating on chats with freelancers and part-timers, and no accountability for who has accessed your business data.
Input tax credit	Purchase register matched against GSTR-2B each period, with defaulting suppliers chased so eligible credit is actually captured.	Credit claimed from books alone; mismatches with GSTR-2B mean lost credit or excess claims that invite departmental queries.
Goods in transit	E-way bills generated correctly and matched to invoices, so consignments pass roadside inspections without detention or penalty.	A defective or missing e-way bill can mean detention at a checkpoint, with penalties that dwarf the tax on the consignment.
Due-date tracking	A maintained compliance calendar with internal cut-offs days before the 11th and the 20th; we chase you for data, not the other way around.	Deadlines remembered from memory or phone alarms; one busy week and the return slips past the due date.

GST Refund RFD-01 in Kattupakkam - Fast and Affordable

Get a Free GST Consultation

Trade Profile and GST Jurisdiction for Kattupakkam

Why Kattupakkam Businesses Choose ChennaiGST

Same-Day Response, Every Working Day

Job Work Movements Tracked Through ITC-04

Deadline Tracking Done for You

GSTR-9 and GSTR-9C Handled In-House

A Real Local Office You Can Walk Into

Zero Tolerance for Late Fees and Interest

Our GST Refund Process

Eligibility and computation

Document compilation

RFD-01 filing

Departmental follow-up

Sanction and credit

Documents Required for GST Refund RFD-01

What GST Refund RFD-01 Costs in Kattupakkam

What You Get

Advances Treated Correctly

Tax Paid Under the Right Head

TDS and TCS Credits Converted to Cash

Fewer Departmental Notices

Peace of Mind Around Due Dates

Supplier Risk Caught Early

With ChennaiGST vs Doing It Yourself

Recent GST Law You Should Know — relevant to Kattupakkam businesses

Agricultural seedling trays are plastic articles taxable at 18 percent

Expired e-way bill not extended in time — penalty upheld and writ petition dismissed

Verification procedure for exporters flagged as risky

Frequently Asked Questions

Related GST Services & Nearby Areas

Ready to Sort Out Your GST?