Question 1

What is the process for GST refund RFD-01?

Accepted Answer

The process runs in clear stages: Eligibility and computation; Document compilation; RFD-01 filing; Departmental follow-up. A senior consultant reviews your file at each stage rather than passing it to a data-entry desk, and you receive a confirmation with the filed documents once it is complete. You always know which stage your work is at — we update you on WhatsApp instead of leaving you to follow up.

Question 2

Which GST office handles Nungambakkam businesses?

Accepted Answer

Businesses in Nungambakkam (PIN 600034) generally fall under the CGST Chennai North Commissionerate, with state-jurisdiction cases handled by the Tamil Nadu Commercial Taxes Department. Your exact division and range can be confirmed from your GSTIN on the GST portal. We regularly appear before this jurisdiction for registrations, clarifications and hearings, so we know the local practice and documentation preferences.

Question 3

My GST refund was rejected by the officer. Do I have any remedy?

Accepted Answer

Yes. Before rejection, the officer must issue a notice in RFD-08 and consider your reply in RFD-09, so a rejection without hearing you is itself challengeable. Against a rejection order in RFD-06, you can file an appeal in Form APL-01 before the appellate authority within three months of the order. The ITC debited for the rejected claim is re-credited through PMT-03 where applicable. Appeals on refund matters frequently succeed where the rejection was for curable documentation gaps, so preserve every acknowledgement and reply. Professional drafting of the appeal grounds materially improves outcomes.

Question 4

I charged CGST and SGST on an invoice that should have carried IGST. How do I fix it?

Accepted Answer

The law provides a clean remedy without interest. Under Section 77 of the CGST Act and Section 19 of the IGST Act, where a supply was wrongly treated as intra-state instead of inter-state or vice versa, you pay the tax under the correct head and claim refund of the tax paid under the wrong head; no interest is charged on the correct payment. Rule 89(1A) allows the refund application within two years from the date the correct tax is paid. Issue a credit note and corrected invoice, amend GSTR-1, and file RFD-01 under the appropriate category. Our Nungambakkam team handles these head-swap corrections regularly; call +91 - 9600 606 444 before the limitation runs.

Question 5

I export under LUT without charging tax. Can I get a refund of my input tax credit?

Accepted Answer

Yes. Exports made under a Letter of Undertaking are zero-rated, so the input tax credit accumulated on your purchases can be claimed as a refund by filing RFD-01 under the category refund of unutilised ITC on export without payment of tax. The refund is computed proportionately using the formula in Rule 89(4), based on your export turnover versus total turnover. You must upload a statement of export invoices along with shipping bills or, for services, FIRC or BRC evidencing foreign exchange receipt. Exporters in Nungambakkam can call +91 - 9600 606 444 for end-to-end filing support.

Question 6

What documents do I need to attach with a GST refund application?

Accepted Answer

The documents depend on the refund category. Export refunds under LUT need a statement of invoices with corresponding shipping bill numbers and dates, or FIRC and BRC for service exports. Inverted duty claims need statements of inward and outward supplies with the Rule 89(5) computation. All claims need a declaration that the tax incidence has not been passed on, and claims above Rs.2 lakh require a certificate from a chartered accountant or cost accountant in certain cases. Uploads are limited on the portal, so annexures must be prepared compactly. Call +91 - 9600 606 444 for a category-wise checklist.

Question 7

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 8

How can I track my GST refund status, and is there help near me in Chennai?

Accepted Answer

Log in to the GST portal and go to Services, then Refunds, then Track Application Status, where each ARN shows its stage: filed, acknowledged, provisional refund issued, or final order passed. For IGST-paid exports, refund status is tracked on ICEGATE against the shipping bill. If an application shows no movement past sixty days, you are entitled to interest on the delayed amount and can escalate through a grievance on the portal. ChennaiGST assists businesses across Nungambakkam with follow-up and escalation of stuck refunds; call +91 - 9600 606 444 with your ARN for a status review.

Question 9

Our company spends on CSR activities. Is the GST paid on those purchases creditable?

Accepted Answer

Not any more. Section 17(5)(fa), inserted with effect from 1 October 2023, specifically blocks input tax credit on goods or services used for corporate social responsibility activities under Section 135 of the Companies Act. Before this date the position was contested, with advance rulings going both ways, so credits availed for earlier periods may still be defensible on merits if questioned. For current periods, GST on CSR purchases, whether school furniture donated or medical supplies distributed, is a cost. Companies in Nungambakkam should route CSR procurement through a separate expense code so their monthly reconciliation automatically excludes these invoices from the ITC claim.

Question 10

What GST rate do medicines attract in my pharmacy after the 2025 rate changes?

Accepted Answer

From 22 September 2025, virtually all drugs and medicines that earlier attracted 12% moved to 5%, and a notified list of thirty-six lifesaving drugs, covering cancer and rare-disease therapies, became nil rated. Most medical devices and diagnostic kits also settled at 5%. For a retail pharmacy, this means the shelf is now dominated by 5% and nil items, so your rate master, purchase entries and reorder pricing all needed revision from that date. Old stock purchased at 12% is sold at the new rate applicable on the date of supply, with your input credit remaining intact. Call +91 - 9600 606 444 for a rate-master review.

Question 11

My medical shop also sells supplements, cosmetics and baby products. Do they all take the medicine rate?

Accepted Answer

No, and this is where pharmacies slip. Only items answering the description of drugs and medicaments take 5% or nil. Nutraceuticals and protein supplements generally attract 18%, beauty and makeup preparations 18%, while daily-use items such as soaps, shampoos and toothpaste came down to 5% in September 2025. Each product must be mapped to its own HSN code and rate in your billing software, and your GSTR-1 HSN summary must reflect that mix. A single wrong default rate applied across the counter creates either short payment or overcharging. ChennaiGST runs product-master audits for pharmacies in Nungambakkam; call +91 - 9600 606 444 to schedule one.

Question 12

Are any goods exempt from GST when transported by a GTA?

Accepted Answer

Yes. Transport by a GTA of agricultural produce, milk, salt and foodgrains including flours and pulses, organic manure, newspapers and magazines registered with the Registrar of Newspapers, relief materials for victims of calamities, and defence or military equipment is exempt regardless of freight value. Note that the older exemptions for small consignments, Rs.1,500 for a full truckload and Rs.750 for a single consignee, were withdrawn with effect from 18 July 2022, so ordinary cargo enjoys no value-based relief now. Transporters serving agricultural markets should describe the produce accurately on the consignment note to support the exemption.

Question 13

Is GST charged before or after the discount shown on my invoice?

Accepted Answer

Discounts given before or at the time of supply and recorded on the face of the invoice are excluded from the value of supply under Section 15(3)(a). You therefore charge GST on the net amount after discount. For example, a Rs.10,000 item with a 10 percent trade discount shown on the invoice is taxed on Rs.9,000. The condition is documentation: the discount must appear on the invoice itself. Informal reductions settled outside the bill do not reduce taxable value. Retail schemes such as festival discounts and trade margins should always be structured to print on the invoice.

Question 14

How many digits of the HSN code must I print on my tax invoices?

Accepted Answer

Under Notification 78/2020 Central Tax, taxpayers with aggregate turnover up to Rs.5 crore in the preceding financial year must mention a 4-digit HSN code on all B2B tax invoices, though it is optional on B2C invoices. Taxpayers with turnover above Rs.5 crore must mention 6-digit HSN codes on every invoice, including B2C. Eight digits are required for specified goods such as certain chemicals and for export documentation. Services follow the same rule using SAC codes, which begin with 99. Printing truncated or wrong codes on invoices creates mismatches later, so set the codes correctly in your billing software once.

Question 15

My shop's landlord in Nungambakkam is not GST registered. Do I pay GST on the rent myself?

Accepted Answer

Yes, if you are registered. With effect from 10 October 2024, renting of any immovable property other than a residential dwelling by an unregistered person to a registered person was notified under reverse charge, so a registered tenant must pay 18 percent on the rent in cash through GSTR-3B and can claim ITC subject to the usual conditions. Composition taxpayers were subsequently excluded from this entry with effect from 16 January 2025. You must also raise a monthly self-invoice since the landlord is unregistered. Many shop and godown tenants in Nungambakkam remain unaware of this recent entry; call +91 - 9600 606 444 to regularise past months.

Question 16

Does compensation cess still apply on any goods?

Accepted Answer

For most goods, no. With the rate restructuring of 22 September 2025, compensation cess was discontinued on items such as cars, and the demerit burden was merged into the single 40 percent rate. The cess continues only on pan masala and specified tobacco products during the transition period while past compensation cess loan obligations are being discharged. A practical point for traders: balances of unutilised compensation cess credit cannot be cross-utilised against CGST, SGST or IGST liability, so businesses holding old cess credit should evaluate their position rather than assuming it will set off future tax.

Question 17

Is GST payable under reverse charge on payments made to our company directors?

Accepted Answer

It depends on the capacity in which the director is paid. CBIC Circular 140/10/2020 settles the position: remuneration to a whole-time or executive director who is an employee, paid as salary with TDS under Section 192, is outside GST entirely as an employer-employee transaction. In contrast, sitting fees, commission and professional charges paid to independent or non-executive directors, typically suffering TDS under Section 194J, are taxable and the company pays 18 percent under reverse charge, claiming ITC. Companies in Nungambakkam should split their director payments ledger accordingly, issue self-invoices for the RCM portion, and keep board resolutions and TDS treatment consistent as supporting evidence.

Question 18

What is the GST rate for restaurants and food delivery now?

Accepted Answer

Standalone restaurants, eateries and cloud kitchens charge 5 percent GST without input tax credit. Restaurants located in hotels where the room tariff exceeds Rs.7,500 per day fall in the specified premises category and charge 18 percent with input tax credit. Food ordered through e-commerce operators such as Swiggy and Zomato is taxed at 5 percent, with the platform liable to pay the tax on restaurant services supplied through it. A restaurant in Nungambakkam paying 5 percent must remember that GST on its rent, gas and equipment purchases becomes a cost, since credit is barred.

Question 19

Is there a GST consultant near Nungambakkam for gst refund application?

Accepted Answer

Yes. We serve Nungambakkam and the surrounding areas from our office at Porur, Chennai - 600 116, Tamil Nadu, and most GST refund work is completed online — you send documents on WhatsApp and we handle the portal work. If you prefer in-person help, we offer doorstep document pickup across Nungambakkam and you are welcome to visit our office. Reach us on +91 - 9600 606 444 between 9 AM and 8 PM, Monday to Saturday.

Question 20

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Nungambakkam regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 21

How long does GST refund RFD-01 take in Nungambakkam?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Aspect	With ChennaiGST	DIY / Unattended
When a notice arrives	A professional drafts the reply in the department's format and files it within the statutory window, such as thirty days for ASMT-11.	You face departmental language alone, and a missed reply deadline can convert a simple query into a demand with penalty.
Portal credentials and data	Logins handled by a small engaged team under strict confidentiality, with credentials stored securely and never passed onward.	Passwords circulating on chats with freelancers and part-timers, and no accountability for who has accessed your business data.
Input tax credit	Purchase register matched against GSTR-2B each period, with defaulting suppliers chased so eligible credit is actually captured.	Credit claimed from books alone; mismatches with GSTR-2B mean lost credit or excess claims that invite departmental queries.
Annual return preparation	Monthly reconciliations roll naturally into GSTR-9, filed comfortably before 31 December with figures already agreed through the year.	Twelve months of unmatched data reconstructed in December, with differences discovered too late to be corrected cleanly.
Due-date tracking	A maintained compliance calendar with internal cut-offs days before the 11th and the 20th; we chase you for data, not the other way around.	Deadlines remembered from memory or phone alarms; one busy week and the return slips past the due date.
Risk of notices	GSTR-1, GSTR-3B and GSTR-2B reconciled before filing, removing the mismatches that trigger most scrutiny notices.	Inconsistent figures across returns quietly build a mismatch history that surfaces later as ASMT-10 scrutiny or a demand notice.

Local GST Refund RFD-01 Support near Nelson Manickam Road, Nungambakkam

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Trade Profile and GST Jurisdiction for Nelson Manickam Road, Nungambakkam

Why Nelson Manickam Road, Nungambakkam Businesses Choose ChennaiGST

Job Work Movements Tracked Through ITC-04

WhatsApp Updates at Every Stage

Support in Tamil and English

Composition Scheme Compliance Without Slips

E-Invoice and E-Way Bill Fluency

E-Commerce Seller Reconciliation, Including TCS

Our GST Refund Process

Eligibility and computation

Document compilation

RFD-01 filing

Departmental follow-up

Sanction and credit

Documents Required for GST Refund RFD-01

What GST Refund RFD-01 Costs in Nungambakkam

What You Get

No Interest Outflows at 18 Percent

Export Benefits Fully Utilised

Stronger Standing with Corporate Buyers

Time Back for Your Actual Business

No More Late Fees

Clarity on What You Actually Owe

With ChennaiGST vs Doing It Yourself

GST Support on Nelson Manickam Road, Nungambakkam

What the Department and the Courts Have Said — relevant to Nungambakkam businesses

Debit note credit delinked from the original invoice, and no physical invoice with an e-invoice

Marketing and after-sales support for a foreign principal held to be intermediary service

Supreme Court excludes the COVID period from all limitation calculations

Frequently Asked Questions

Related GST Services & Nearby Areas

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