Question 1

How long does GST refund RFD-01 take in Tondiarpet?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Question 2

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Tondiarpet regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 3

My GST refund was rejected by the officer. Do I have any remedy?

Accepted Answer

Yes. Before rejection, the officer must issue a notice in RFD-08 and consider your reply in RFD-09, so a rejection without hearing you is itself challengeable. Against a rejection order in RFD-06, you can file an appeal in Form APL-01 before the appellate authority within three months of the order. The ITC debited for the rejected claim is re-credited through PMT-03 where applicable. Appeals on refund matters frequently succeed where the rejection was for curable documentation gaps, so preserve every acknowledgement and reply. Professional drafting of the appeal grounds materially improves outcomes.

Question 4

I export goods after paying IGST. How do I get that tax back?

Accepted Answer

For export of goods with payment of IGST, no separate RFD-01 is needed. The shipping bill filed with customs is itself treated as the refund application once you file GSTR-1 with correct shipping bill details in Table 6A and pay the tax through GSTR-3B. Customs matches the data from the GST portal with ICEGATE and credits the refund directly to your bank account. Most delays happen because of invoice mismatches between GSTR-1 and the shipping bill, or bank account validation errors, so reconcile both before filing each month.

Question 5

Can I include ITC on input services in my inverted duty refund claim?

Accepted Answer

No. Under Rule 89(5) of the CGST Rules, the refund formula for inverted duty structure considers only the net input tax credit availed on inputs, meaning goods used in making the outward supply. ITC on input services and capital goods is excluded from the computation, a position upheld by the Supreme Court in the VKC Footsteps case. That excluded credit is not lost; it remains in your electronic credit ledger for set-off against future output tax. A proper working of eligible versus ineligible credit prevents deficiency memos and partial rejections.

Question 6

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 7

What documents do I need to attach with a GST refund application?

Accepted Answer

The documents depend on the refund category. Export refunds under LUT need a statement of invoices with corresponding shipping bill numbers and dates, or FIRC and BRC for service exports. Inverted duty claims need statements of inward and outward supplies with the Rule 89(5) computation. All claims need a declaration that the tax incidence has not been passed on, and claims above Rs.2 lakh require a certificate from a chartered accountant or cost accountant in certain cases. Uploads are limited on the portal, so annexures must be prepared compactly. Call +91 - 9600 606 444 for a category-wise checklist.

Question 8

What are deemed exports and who claims the refund, the supplier or the buyer?

Accepted Answer

Deemed exports are notified domestic supplies treated like exports even though goods do not leave India, such as supplies to Export Oriented Units, supplies against Advance Authorisation, and supplies of capital goods against EPCG authorisation. Tax is paid on these supplies, and the refund of that tax can be claimed through RFD-01 by either the recipient or, where the recipient furnishes an undertaking that it will not claim the refund and will not avail ITC, by the supplier. The claim must be filed within two years and supported by the prescribed acknowledgements and undertakings.

Question 9

What GST rates apply at my hardware and paint shop in Tondiarpet now?

Accepted Answer

The core hardware basket now sits at 18%. Cement, long the costliest line at 28%, came down to 18% from 22 September 2025, joining paints and varnishes, putty, iron and steel products, pipes, sanitaryware and hardware fittings, all at 18%. Marble and granite blocks attract 5%, while finished slabs are at 18%. For a hardware dealer in Tondiarpet, this means a largely single-rate counter with a few exceptions to flag in the billing master. Cement stock bought at 28% before the change retains full input credit while being sold at 18%. Call +91 - 9600 606 444 for an HSN-wise review of your inventory.

Question 10

My workshop bills customers for spare parts and labour together. How should GST be charged?

Accepted Answer

The accepted practice, supported by CBIC's clarification on servicing, is that where the invoice separately shows the value of parts and the value of labour, each takes its own treatment: parts as a supply of goods and repair labour as a service at 18%. Since auto components also moved to 18% from September 2025, both lines of a typical job card now carry the same rate, which removes the old temptation to shift value between parts and labour. Still keep the split, because HSN and SAC reporting in GSTR-1 differ for goods and services. Workshops can call +91 - 9600 606 444 for invoice-format templates.

Question 11

Swiggy and Zomato pay the GST on my restaurant orders. How do I show these sales in my returns?

Accepted Answer

Since 1 January 2022, tax on restaurant services supplied through e-commerce operators is payable by the operator under Section 9(5), so you do not charge GST on app orders and no TCS is collected on them either. You must still report these supplies: show them in GSTR-3B Table 3.1.1(ii) as supplies on which the operator pays tax, and disclose them in GSTR-1, without paying tax on them again. Direct dine-in and takeaway billing remains taxable in your hands at 5%. Mixing up these tables is a common error we correct for restaurants in Tondiarpet; call +91 - 9600 606 444 for help.

Question 12

I deposited money under the wrong head in my GST cash ledger. Why can the amount not be used?

Accepted Answer

The cash ledger is divided into major heads, IGST, CGST, SGST and cess, and minor heads, tax, interest, penalty, fee and others. An amount deposited under one combination, say CGST-penalty, cannot be directly used to pay under another, say IGST-tax, which is why your balance appears unusable despite money lying in the ledger. The remedy is Form PMT-09, which transfers the amount to the correct head instantly without any officer approval. Many Tondiarpet taxpayers wrongly deposit a fresh challan in this situation; a two-minute PMT-09 filing saves that duplication. Call +91 - 9600 606 444 if your ledger looks stuck.

Question 13

What are the current GST rate slabs after the GST 2.0 changes?

Accepted Answer

From 22 September 2025, following the 56th GST Council meeting, India moved to a simplified two-slab structure: a merit rate of 5 percent and a standard rate of 18 percent. The earlier 12 percent and 28 percent slabs were abolished. A special 40 percent rate applies to a short list of luxury and demerit goods, while the concessional rates of 3 percent on gold and silver and 0.25 percent on rough diamonds continue. Businesses in Tondiarpet should re-verify the rate on every product they sell, because hundreds of items changed slabs on that date.

Question 14

What details must a GST tax invoice compulsorily contain?

Accepted Answer

Rule 46 of the CGST Rules prescribes the mandatory contents: your name, address and GSTIN; a consecutive serial number not exceeding sixteen characters, unique for the financial year; the date of issue; the recipient's name, address and GSTIN if registered; the HSN or SAC code; description, quantity and unit; total and taxable value; any discount; the rate and amount of CGST, SGST or IGST shown separately; place of supply with the state name for inter-state supplies; a declaration where tax is payable on reverse charge; and signature or digital signature of the supplier. Missing fields make the invoice defective and can jeopardise your buyer's credit.

Question 15

I hold stock purchased before the September 2025 rate cuts at higher tax rates. What happens when I sell it now?

Accepted Answer

You charge the rate in force on the date of supply, so goods sold on or after 22 September 2025 carry the new lower rate even if you bought them when the rate was 12% or 28%. The input tax credit you took at the old, higher rate remains fully intact in your credit ledger and is not restricted merely because output is now taxed lower; it simply sets off across your overall liability. No stock declaration was required for this transition. What traders in Tondiarpet must avoid is selling old-MRP stock at prices that ignore the tax cut without reviewing pricing. Call +91 - 9600 606 444 for a transition check.

Question 16

What GST rate applies to a goods transport agency: 5 percent or 18 percent?

Accepted Answer

Both exist, depending on the option exercised. The default position is 5 percent payable by the specified recipient under reverse charge, with no input tax credit to the GTA. Alternatively, a GTA may opt to pay tax itself under forward charge, either at 5 percent without input tax credit or at the higher rate with full credit, which was revised from 12 percent to 18 percent with effect from 22 September 2025. The with-credit option suits transporters with large spends on vehicles and tyres. Once the forward charge option is exercised for a year, it applies to all consignments of that year.

Question 17

My footwear shop sells chappals at Rs.300 and shoes at Rs.4,000 on the same bill. How do I invoice this?

Accepted Answer

One invoice can comfortably carry both rates. Each pair is tested against the Rs.2,500 sale-value threshold independently, so the chappals are billed at 5% and the Rs.4,000 shoes at 18%, as separate line items under their footwear HSN codes in Chapter 64. Your GSTR-1 HSN summary will then show turnover split across the two rates. Ensure the billing software picks the rate from the item price automatically rather than from a fixed product master, because the same article sold at different price points can legitimately fall in different slabs. A quick POS configuration check prevents months of wrong-rate billing; call +91 - 9600 606 444 to arrange one.

Question 18

What are the rules for numbering GST invoices?

Accepted Answer

The invoice serial number must be consecutive, must not exceed sixteen characters, and may contain alphabets, numerals and the special characters hyphen and slash, in one or multiple series. Each number must be unique for a financial year, so most businesses restart their series every April with a year prefix such as 2026-27/001. Gaps in a series invite questions during audit because officers may suspect unreported invoices, and cancelled invoice numbers should be retained in records with the cancelled copy. The document series you use must also be declared in Table 13 of GSTR-1 each period.

Question 19

What documents are required for GST refund RFD-01 in Tondiarpet?

Accepted Answer

For GST refund RFD-01 you will generally need: Export invoices and shipping bills, for export refund claims, FIRC or bank realisation certificates for export proceeds, Copy of LUT filed in RFD-11, for exports without payment of tax, GSTR-1 and GSTR-3B filed copies for the claim period, GSTR-2B and purchase invoices supporting input tax credit. The exact list depends on your constitution — proprietorship, partnership, LLP or company — and on the specifics of your case. Send what you have on WhatsApp to +91 - 9600 606 444 and we will confirm within the same working day exactly what else is needed, so nothing is rejected later for a missing paper.

Question 20

Is there a GST consultant near Tondiarpet for gst refund application?

Accepted Answer

Yes. We serve Tondiarpet and the surrounding areas from our office at Porur, Chennai - 600 116, Tamil Nadu, and most GST refund work is completed online — you send documents on WhatsApp and we handle the portal work. If you prefer in-person help, we offer doorstep document pickup across Tondiarpet and you are welcome to visit our office. Reach us on +91 - 9600 606 444 between 9 AM and 8 PM, Monday to Saturday.

Question 21

Are there any hidden charges for GST refund RFD-01?

Accepted Answer

No. The fee quoted before we start is the fee you pay. Government fees, portal charges or statutory late fees, where they apply, are separate and disclosed to you in advance with the exact amount. We issue a proper GST invoice for our professional fee. If the scope of work changes — for example, an unexpected notice or additional periods — we tell you the revised fee before doing anything further.

Aspect	With ChennaiGST	DIY / Unattended
Record keeping	Every return, challan, acknowledgement and working paper archived in an organised folder, retrievable in minutes years later.	Documents scattered across email, downloads and old phones; assembling records for a bank or an audit takes days.
When a notice arrives	A professional drafts the reply in the department's format and files it within the statutory window, such as thirty days for ASMT-11.	You face departmental language alone, and a missed reply deadline can convert a simple query into a demand with penalty.
Due-date tracking	A maintained compliance calendar with internal cut-offs days before the 11th and the 20th; we chase you for data, not the other way around.	Deadlines remembered from memory or phone alarms; one busy week and the return slips past the due date.
Time cost	Roughly an hour a month to send data and approve drafts; the portal work, reconciliation and follow-up are ours.	Hours every month lost to portal errors, JSON files, OTP failures and reworking figures — usually on the due date itself.
Keeping up with changes	Rate changes, portal updates and new thresholds such as the Rs.5 crore e-invoice limit are tracked by us and applied to your case proactively.	Changes are discovered after the fact — often through a rejected filing, a blocked e-way bill or a departmental letter.
Annual return preparation	Monthly reconciliations roll naturally into GSTR-9, filed comfortably before 31 December with figures already agreed through the year.	Twelve months of unmatched data reconstructed in December, with differences discovered too late to be corrected cleanly.

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With ChennaiGST vs Doing It Yourself

What the Department and the Courts Have Said — relevant to Tondiarpet businesses

Goods on which accumulated credit from an inverted duty structure cannot be refunded

CBIC answers on what counts as pre-packaged and labelled

Printing leaflets on the printer's own paper attracts 18 percent

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