Question 1

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Alandur regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 2

How long does GST refund RFD-01 take in Alandur?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Question 3

How long does a GST refund take after filing RFD-01?

Accepted Answer

The proper officer must issue the final refund order in RFD-06 within sixty days of receiving a complete application. For zero-rated supplies such as exports, a provisional refund of ninety percent of the claim is to be granted within seven days of the acknowledgement, subject to conditions. If the refund is delayed beyond sixty days, interest is payable to you on the refund amount. In practice, clean documentation and prompt replies to any query in RFD-08 decide the actual speed. Exporters in Alandur typically see credits faster when GSTR-1, GSTR-3B and shipping data reconcile perfectly.

Question 4

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 5

I run a software services company in Alandur billing US clients. Can I claim a GST refund?

Accepted Answer

Yes, provided your supplies qualify as export of services: the recipient is outside India, payment is received in convertible foreign exchange, and you and the client are not merely establishments of the same person. Export of services is zero-rated, so if you supply under LUT without charging IGST, the ITC on your rent, software subscriptions and other business inputs can be refunded through RFD-01. You must attach FIRC or bank realisation certificates proving foreign exchange receipt. Many IT exporters in Alandur accumulate lakhs in unclaimed credit; call +91 - 9600 606 444 for a free eligibility review.

Question 6

Can I include ITC on input services in my inverted duty refund claim?

Accepted Answer

No. Under Rule 89(5) of the CGST Rules, the refund formula for inverted duty structure considers only the net input tax credit availed on inputs, meaning goods used in making the outward supply. ITC on input services and capital goods is excluded from the computation, a position upheld by the Supreme Court in the VKC Footsteps case. That excluded credit is not lost; it remains in your electronic credit ledger for set-off against future output tax. A proper working of eligible versus ineligible credit prevents deficiency memos and partial rejections.

Question 7

I deposited extra money in my GST cash ledger by mistake. Can I get it back?

Accepted Answer

Yes. Excess balance lying in the electronic cash ledger can be claimed back by filing RFD-01 under the category refund of excess balance in electronic cash ledger. This is one of the simplest refund types because no invoice statements are required; the portal auto-populates the ledger balance and you simply select the amount and the bank account for credit. This commonly happens when tax is deposited under the wrong head, for example CGST instead of IGST. Businesses in Alandur facing this issue can call +91 - 9600 606 444 and the claim can usually be filed the same day.

Question 8

My GST refund was rejected by the officer. Do I have any remedy?

Accepted Answer

Yes. Before rejection, the officer must issue a notice in RFD-08 and consider your reply in RFD-09, so a rejection without hearing you is itself challengeable. Against a rejection order in RFD-06, you can file an appeal in Form APL-01 before the appellate authority within three months of the order. The ITC debited for the rejected claim is re-credited through PMT-03 where applicable. Appeals on refund matters frequently succeed where the rejection was for curable documentation gaps, so preserve every acknowledgement and reply. Professional drafting of the appeal grounds materially improves outcomes.

Question 9

What conditions must my IT company meet for a supply to count as export of services?

Accepted Answer

Section 2(6) of the IGST Act lays down five cumulative conditions: the supplier must be located in India, the recipient must be located outside India, the place of supply must be outside India, payment must be received in convertible foreign exchange or in Indian rupees wherever permitted by the RBI, and the supplier and recipient must not be merely establishments of the same person. If even one condition fails, the supply is not zero-rated and GST becomes payable despite the foreign billing. Before filing an LUT, we test every revenue stream of Alandur IT companies against these five conditions.

Question 10

In an exchange offer, a customer pays cash plus an old device. On what value do I charge GST?

Accepted Answer

On the full price of the new product before the exchange benefit. Where consideration is not wholly in money, Rule 27 of the valuation rules requires tax on the open market value of the supply, which in retail practice is the sticker price of the new phone or appliance; the old device taken in is part consideration, not a discount. Charging GST only on the net cash collected understates turnover and is a classic audit finding in electronics retail. Show the exchange value as a separate adjustment line after tax. Retailers running festival exchange melas should get invoice formats vetted; call +91 - 9600 606 444.

Question 11

Is a monthly ITC reconciliation service worth it for a small business near me in Alandur?

Accepted Answer

For most businesses claiming more than a lakh of ITC a month, yes. A monthly reconciliation matches every purchase invoice in your books against GSTR-2B, flags suppliers who have not filed, identifies blocked credits under Section 17(5), tracks the 180-day payment rule and produces a vendor follow-up list before the GSTR-3B due date of the 20th. The cost is typically far below the value of a single missed or disputed credit. ChennaiGST offers monthly reconciliation for businesses in Alandur starting at Rs.4,999, including vendor reminder emails. Call +91 - 9600 606 444 for a sample reconciliation of your latest month.

Question 12

By when must I issue a tax invoice when I sell goods?

Accepted Answer

For goods, Section 31 requires the tax invoice to be issued before or at the time of removal of the goods, where the supply involves movement, or before or at the time of delivery or making the goods available in other cases. In simple terms, the invoice must travel with the goods; a lorry leaving your Alandur godown without an invoice is exposed to detention even if the e-way bill exists. For continuous supplies of goods with successive statements or payments, the invoice must be issued when each statement is issued or each payment is received.

Question 13

What documents must I prepare for reverse charge purchases from unregistered suppliers?

Accepted Answer

Two documents are required. First, a self-invoice: Section 31(3)(f) obliges you to issue an invoice on yourself for goods or services received from an unregistered supplier on which you pay tax under reverse charge, and under Rule 47A this self-invoice must be issued within thirty days of receiving the supply. Second, a payment voucher under Rule 52 at the time of making payment to the supplier. The self-invoice is the document on which you claim the input tax credit of the reverse charge tax paid. Freight from unregistered transporters and advocate fees are typical cases where businesses miss this paperwork.

Question 14

Is GST charged before or after the discount shown on my invoice?

Accepted Answer

Discounts given before or at the time of supply and recorded on the face of the invoice are excluded from the value of supply under Section 15(3)(a). You therefore charge GST on the net amount after discount. For example, a Rs.10,000 item with a 10 percent trade discount shown on the invoice is taxed on Rs.9,000. The condition is documentation: the discount must appear on the invoice itself. Informal reductions settled outside the bill do not reduce taxable value. Retail schemes such as festival discounts and trade margins should always be structured to print on the invoice.

Question 15

What are the most common mistakes Chennai businesses make with GST refunds and ITC?

Accepted Answer

The recurring ones we see across Alandur are: missing the two-year limitation for RFD-01, mismatches between GSTR-1, GSTR-3B and shipping bill data that stall export refunds, forgetting the April LUT renewal, claiming ITC on invoices absent from GSTR-2B, ignoring blocked credits under Section 17(5), breaching the 180-day supplier payment rule, and treating deficiency memos as rejections instead of refiling within limitation. Each of these is preventable with a simple monthly checklist and a year-end reconciliation. ChennaiGST builds exactly this discipline into its retainer engagements; call +91 - 9600 606 444 if any of these sounds familiar.

Question 16

My GST status shows suspended. What does that mean for my business in Alandur?

Accepted Answer

Suspension is an intermediate state that occurs when you apply for cancellation, or when the officer initiates cancellation proceedings, commonly for return defaults or data mismatches. While suspended, you cannot make taxable supplies, meaning you should not issue tax invoices or charge GST, and e-way bill generation is blocked. The fix depends on the cause: if you triggered it by applying for cancellation, await the order; if the department triggered it, reply to the show cause notice in REG-18 within seven working days and clear pending returns. Acting within the notice window usually gets the suspension lifted; call +91 - 9600 606 444 if you have received one.

Question 17

Does compensation cess still apply on any goods?

Accepted Answer

For most goods, no. With the rate restructuring of 22 September 2025, compensation cess was discontinued on items such as cars, and the demerit burden was merged into the single 40 percent rate. The cess continues only on pan masala and specified tobacco products during the transition period while past compensation cess loan obligations are being discharged. A practical point for traders: balances of unutilised compensation cess credit cannot be cross-utilised against CGST, SGST or IGST liability, so businesses holding old cess credit should evaluate their position rather than assuming it will set off future tax.

Question 18

What are the GST rates on gold, silver and diamond jewellery?

Accepted Answer

The special rates on precious metals were retained in the GST 2.0 restructuring. Gold, silver and articles of jewellery attract 3 percent GST, rough and unworked diamonds attract 0.25 percent, and jewellery making charges billed separately attract 5 percent. When a jeweller bills a customer, the metal value and making charges can appear as separate line items with their respective rates on the same tax invoice. Old gold purchased from an unregistered customer in exchange transactions does not attract GST in the customer's hands, but valuation of the net supply must be documented carefully.

Question 19

How much does GST refund RFD-01 cost in Alandur?

Accepted Answer

Our fee for GST refund RFD-01 in Alandur starts at Rs.4,999 and is quoted in full before we begin — there are no hidden charges added later. The fee covers professional work end to end: document review, preparation, filing and follow-up until completion. Government fees or portal charges, where applicable, are separate and always shown to you upfront. For an exact quote based on your turnover and business type, call +91 - 9600 606 444 and a consultant will confirm it on the call.

Question 20

Which GST office handles Alandur businesses?

Accepted Answer

Businesses in Alandur (PIN 600016) generally fall under the CGST Chennai South Commissionerate, with state-jurisdiction cases handled by the Tamil Nadu Commercial Taxes Department. Your exact division and range can be confirmed from your GSTIN on the GST portal. We regularly appear before this jurisdiction for registrations, clarifications and hearings, so we know the local practice and documentation preferences.

Question 21

Is there a GST consultant near Alandur for gst refund application?

Accepted Answer

Yes. We serve Alandur and the surrounding areas from our office at Porur, Chennai - 600 116, Tamil Nadu, and most GST refund work is completed online — you send documents on WhatsApp and we handle the portal work. If you prefer in-person help, we offer doorstep document pickup across Alandur and you are welcome to visit our office. Reach us on +91 - 9600 606 444 between 9 AM and 8 PM, Monday to Saturday.

Aspect	With ChennaiGST	DIY / Unattended
Due-date tracking	A maintained compliance calendar with internal cut-offs days before the 11th and the 20th; we chase you for data, not the other way around.	Deadlines remembered from memory or phone alarms; one busy week and the return slips past the due date.
Supplier defaults	Suppliers who stop uploading invoices are identified within the period and pursued before their default becomes your blocked credit.	Missing supplier invoices surface only when credit is denied, by which time recovering the amount from the vendor is difficult.
Goods in transit	E-way bills generated correctly and matched to invoices, so consignments pass roadside inspections without detention or penalty.	A defective or missing e-way bill can mean detention at a checkpoint, with penalties that dwarf the tax on the consignment.
Annual return preparation	Monthly reconciliations roll naturally into GSTR-9, filed comfortably before 31 December with figures already agreed through the year.	Twelve months of unmatched data reconstructed in December, with differences discovered too late to be corrected cleanly.
Record keeping	Every return, challan, acknowledgement and working paper archived in an organised folder, retrievable in minutes years later.	Documents scattered across email, downloads and old phones; assembling records for a bank or an audit takes days.
Risk of notices	GSTR-1, GSTR-3B and GSTR-2B reconciled before filing, removing the mismatches that trigger most scrutiny notices.	Inconsistent figures across returns quietly build a mismatch history that surfaces later as ASMT-10 scrutiny or a demand notice.

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