Question 1

Do you provide e invoice registration for small businesses and proprietorships in Vepery?

Accepted Answer

Yes. A large share of our clients in Vepery are proprietors, small traders, shop owners, freelancers and family businesses rather than large companies. The fee of Rs.1,999 and the process are the same regardless of size, and we explain the compliance position in plain language — in Tamil or English — so you understand what is being filed on your behalf and why.

Question 2

Can I get e-invoice setup done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Vepery regularly complete e-invoice setup with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 3

Are any businesses exempt from e-invoicing even above Rs.5 crore turnover?

Accepted Answer

Yes. CBIC has exempted certain categories irrespective of turnover: banks, insurers and other financial institutions including NBFCs, goods transport agencies transporting goods by road, suppliers of passenger transportation services, admission to cinema exhibitions in multiplexes, SEZ units, and government departments and local authorities. Note that SEZ developers are covered by the mandate even though SEZ units are exempt. If you fall in an exempt category you should still verify vendor e-invoices you receive, because your ITC depends on their compliance. When in doubt about applicability, call +91 - 9600 606 444 for a quick assessment of your registrations.

Question 4

What exactly are the IRN and QR code on an e-invoice?

Accepted Answer

When you report an invoice to the Invoice Registration Portal, it validates the data and returns a unique 64-character Invoice Reference Number, which is a hash generated from your GSTIN, the document number and the financial year, along with a digitally signed QR code. The QR code embeds key details such as both GSTINs, invoice number and date, taxable value and the IRN, allowing anyone to verify the invoice offline. A B2B invoice issued by a mandated taxpayer without an IRN is not a valid tax invoice, and the printed copy must carry the QR code.

Question 5

What is the penalty if I am covered by e-invoicing but do not generate IRNs?

Accepted Answer

The consequences are serious. An invoice issued without an IRN by a mandated taxpayer is not a valid tax invoice, which exposes you to penalty under Section 122 of Rs.10,000 or the tax due, whichever is higher, per invoice for non-issuance, and Rs.25,000 per invoice for an incorrect invoice. Goods moving on such invoices can be detained, and, most damaging commercially, your B2B customers may lose their input tax credit and will quickly stop buying from you. Large buyers now routinely verify IRNs before releasing payments. If you have crossed Rs.5 crore and have not started, regularise immediately rather than waiting for a notice.

Question 6

I generated an e-invoice with a mistake. Can I cancel or correct it?

Accepted Answer

An IRN can be cancelled on the IRP within twenty-four hours of generation, provided a valid e-way bill is not active against it. After twenty-four hours, cancellation on the IRP is not possible; you must handle the correction through a credit note or debit note under Section 34, and any changes will also reflect when you file GSTR-1. Note that an e-invoice cannot be partially amended on the portal, and a cancelled invoice number cannot be reused for a fresh IRN. Businesses in Vepery facing frequent cancellations usually need billing process fixes; call +91 - 9600 606 444 for help streamlining it.

Question 7

Is there a deadline for uploading invoices to the IRP after issuing them?

Accepted Answer

For taxpayers with aggregate annual turnover of Rs.10 crore and above, the IRP rejects invoices reported more than thirty days after the invoice date; this thirty-day window applies from 1 April 2025 and covers invoices as well as credit and debit notes. Smaller mandated taxpayers currently have no system-enforced limit, but best practice is to generate the IRN at the time of invoicing itself, since a B2B invoice without an IRN is not valid at all. Real-time generation through your accounting software removes this risk entirely, which is why integrated setup matters.

Question 8

Can I run different invoice series for different branches or types of sales?

Accepted Answer

Yes. The rules expressly permit one or multiple series of invoice numbers, so you can run separate series for each branch, counter or category, for example RET/001 for retail billing and EXP/001 for exports, under the same GSTIN. Each series must independently be consecutive and unique within the financial year, and all series must be reported in the documents table of GSTR-1. For businesses under the e-invoicing mandate, the IRP validates that a document number is not repeated within the year for the GSTIN, so overlapping series will cause IRN rejections. We help Vepery businesses design clean series structures; call +91 - 9600 606 444.

Question 9

My staff stay in hotels in other states on tour. Why can I not claim that GST?

Accepted Answer

Because of the place of supply rule. Hotel accommodation is taxed where the hotel is located, so a Mumbai hotel charges CGST plus Maharashtra SGST even when the guest's employer is registered in Tamil Nadu. Your Tamil Nadu GSTIN can utilise only IGST, CGST and Tamil Nadu SGST, so another state's CGST and SGST is unusable credit; it will appear in your GSTR-2B but must be excluded from the claim. Options are limited: absorb it as cost, or obtain registration in states with heavy recurring stays, which rarely pays. Businesses in Vepery with travelling teams should review bookings, since event services follow different rules that may allow IGST billing.

Question 10

How do I handle GST when expired medicines are returned to the distributor?

Accepted Answer

CBIC Circular 72/46/2018 gives two routes for time-expired drugs. The return can be treated as a fresh supply by the person returning them, with a tax invoice if that person is registered, or the original supplier can issue a credit note under Section 34; the tax adjustment on a credit note is available only if it is reported within the statutory window, now 30 November following the financial year of supply. Where the manufacturer ultimately destroys the expired stock, input tax credit relating to the destroyed goods must be reversed under Section 17(5)(h). Pharmacies should reconcile expiry returns quarterly; call +91 - 9600 606 444 for help.

Question 11

We distribute free samples and run buy-one-get-one offers. How is ITC treated on these?

Accepted Answer

The two are treated very differently. Goods disposed of as gifts or free samples attract the block under Section 17(5)(h), so ITC on inputs used for genuinely free samples must be reversed. However, CBIC Circular 92/11/2019 clarifies that buy-one-get-one offers are not free supplies; they are effectively two goods sold for a single price, tax is charged on that price, and full ITC remains available. Trade discounts recorded in the invoice also do not disturb credit. Pharmaceutical distributors and FMCG dealers in Vepery should therefore document promotional schemes carefully, because the same physical giveaway can be creditable or blocked depending on how the offer is structured.

Question 12

Who must sign GST filings with a DSC, and who can use EVC?

Accepted Answer

Companies and limited liability partnerships must authenticate registration applications and returns with a Digital Signature Certificate of the authorised signatory; the Electronic Verification Code route is not ordinarily available to them, though the government has periodically allowed EVC for companies during specified relaxation windows. Proprietorships, partnerships, HUFs and trusts can freely use EVC, an OTP sent to the authorised signatory's registered mobile and email. The DSC must be a Class 3 signature registered on the portal against the signatory's PAN. If a company's filings fail at the signing step, an expired or unregistered DSC is the usual culprit.

Question 13

How do I track the status of a grievance ticket or any ARN I have on the GST portal?

Accepted Answer

For grievance tickets, open selfservice.gstsystem.in and use Check Status by entering the ticket reference number; the screen shows whether it is open, under processing or resolved, with the resolution comments. For applications filed on the main portal, log in and use Services, then Track Application Status, choosing the module and entering the ARN, or open My Applications to see every application with its case detail folder, notices and replies in one place. Diarise every ARN the day it is generated, because reply windows run from portal timestamps. ChennaiGST maintains an ARN tracker for every client engagement.

Question 14

My customer says he cannot claim ITC because of my late filing. Is that correct?

Accepted Answer

Yes, he is right. A buyer can claim input tax credit only for invoices appearing in his GSTR-2B, which is generated from suppliers' GSTR-1 and IFF filings. If you file GSTR-1 after the 11th, your invoices miss that month's GSTR-2B and your customer's credit gets pushed to the next month, straining his working capital. Repeated delays lead buyers to withhold the GST portion of payments or move to more compliant vendors. Timely GSTR-1 filing is therefore a commercial necessity, not just a legal one. ChennaiGST ensures clients in Vepery never face this complaint.

Question 15

Why is there GST on an under-construction flat but not on a ready-to-move one?

Accepted Answer

Construction of an apartment intended for sale is a supply of service only when any part of the consideration is received before the completion certificate is issued or before first occupation. Such under-construction sales attract 1 percent for affordable residential apartments and 5 percent for other residential apartments, both without input tax credit to the builder. Once the completion certificate is issued, sale of the building is neither a supply of goods nor of services under Schedule III, so a ready-to-move flat carries no GST at all, only stamp duty and registration charges. Timing of booking therefore changes the buyer's cost materially.

Question 16

How much time do I get to raise an invoice for services?

Accepted Answer

A tax invoice for services must be issued within thirty days from the date of supply of the service. For banks, insurers, financial institutions and NBFCs, the limit is forty-five days. Where services are supplied continuously, the invoice follows the contract: if the due date of payment is ascertainable, invoice on or before that date; if not, invoice when payment is received; and if payment is linked to completion of an event or milestone, invoice on or before its completion. Consultants and agencies that bill quarterly should check their contracts against these rules, since late invoicing defers nothing legally.

Question 17

Can I reduce GST for discounts given after the sale, like turnover incentives?

Accepted Answer

Only if three conditions in Section 15(3)(b) are met: the discount was established under an agreement that existed before or at the time of supply, it can be linked to specific invoices, and the recipient reverses the input tax credit attributable to it. If all three hold, you issue a GST credit note and reduce your output tax. If any condition fails, which is common for year-end volume incentives negotiated later, the adjustment must go through a commercial credit note without any GST effect. Distributor incentive schemes run from Vepery should be papered before the season starts, not after.

Question 18

What are the current GST rate slabs after the GST 2.0 changes?

Accepted Answer

From 22 September 2025, following the 56th GST Council meeting, India moved to a simplified two-slab structure: a merit rate of 5 percent and a standard rate of 18 percent. The earlier 12 percent and 28 percent slabs were abolished. A special 40 percent rate applies to a short list of luxury and demerit goods, while the concessional rates of 3 percent on gold and silver and 0.25 percent on rough diamonds continue. Businesses in Vepery should re-verify the rate on every product they sell, because hundreds of items changed slabs on that date.

Question 19

How long does e-invoice setup take in Vepery?

Accepted Answer

1-2 working days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Question 20

What is the process for e-invoice setup?

Accepted Answer

The process runs in clear stages: Applicability check; IRP registration; Software configuration; Testing and training. A senior consultant reviews your file at each stage rather than passing it to a data-entry desk, and you receive a confirmation with the filed documents once it is complete. You always know which stage your work is at — we update you on WhatsApp instead of leaving you to follow up.

Question 21

Are there any hidden charges for e-invoice setup?

Accepted Answer

No. The fee quoted before we start is the fee you pay. Government fees, portal charges or statutory late fees, where they apply, are separate and disclosed to you in advance with the exact amount. We issue a proper GST invoice for our professional fee. If the scope of work changes — for example, an unexpected notice or additional periods — we tell you the revised fee before doing anything further.

Aspect	With ChennaiGST	DIY / Unattended
Supplier defaults	Suppliers who stop uploading invoices are identified within the period and pursued before their default becomes your blocked credit.	Missing supplier invoices surface only when credit is denied, by which time recovering the amount from the vendor is difficult.
Late fees and interest	Filings go in ahead of statutory dates, so the Rs.50-per-day late fee and 18 percent interest never arise.	Late fees accumulate silently every delayed day, and interest on unpaid tax runs at 18 percent per annum.
Annual return preparation	Monthly reconciliations roll naturally into GSTR-9, filed comfortably before 31 December with figures already agreed through the year.	Twelve months of unmatched data reconstructed in December, with differences discovered too late to be corrected cleanly.
Refund claims	RFD-01 filed with complete statements and annexures, tracked from ARN to bank credit, with any deficiency memo answered promptly.	Incomplete claims bounce back as deficiency memos while the refund sits unclaimed for months and working capital stays blocked.
Input tax credit	Purchase register matched against GSTR-2B each period, with defaulting suppliers chased so eligible credit is actually captured.	Credit claimed from books alone; mismatches with GSTR-2B mean lost credit or excess claims that invite departmental queries.
Time cost	Roughly an hour a month to send data and approve drafts; the portal work, reconciliation and follow-up are ours.	Hours every month lost to portal errors, JSON files, OTP failures and reworking figures — usually on the due date itself.

E-Invoice Setup Services in Vepery

Get a Free GST Consultation

Trade Profile and GST Jurisdiction for Vepery

Why Vepery Businesses Choose ChennaiGST

Job Work Movements Tracked Through ITC-04

Same-Day Response, Every Working Day

Clean Exits When a Business Closes

Cancelled GSTIN? We Handle Revocation Too

Extra Hands During Filing Windows

Every Return Reviewed by a Senior Consultant

Our E-Invoice Setup Process

Applicability check

IRP registration

Software configuration

Testing and training

Go-live and support

Documents Required for E-Invoice Setup

What E-Invoice Setup Costs in Vepery

What You Get

A Professional Face on Every Invoice

Waiver Benefits Never Missed

Export Benefits Fully Utilised

Smooth Scheme Transitions

Marketplace Accounts That Stay Live

No Interest Outflows at 18 Percent

With ChennaiGST vs Doing It Yourself

The Current Law on This Service — relevant to Vepery businesses

Compensation cess on tobacco and pan masala reduced to nil

E-invoicing applies to supplies made to government departments registered for TDS

Ready to cook idli, dosa and porridge mixes taxable at 18 percent

Frequently Asked Questions

Related GST Services & Nearby Areas

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