Question 1

How long does GST refund RFD-01 take in T. Nagar?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Question 2

Which GST office handles T. Nagar businesses?

Accepted Answer

Businesses in T. Nagar (PIN 600017) generally fall under the CGST Chennai South Commissionerate, with state-jurisdiction cases handled by the Tamil Nadu Commercial Taxes Department. Your exact division and range can be confirmed from your GSTIN on the GST portal. We regularly appear before this jurisdiction for registrations, clarifications and hearings, so we know the local practice and documentation preferences.

Question 3

I received a deficiency memo RFD-03 against my refund claim. What should I do?

Accepted Answer

A deficiency memo in RFD-03 means the officer found your application incomplete, and the application is treated as not filed. You cannot reply to an RFD-03; you must file a fresh RFD-01 after curing the defects, and the debited ITC or cash is re-credited to your ledger. Importantly, the fresh application must still fall within the original two-year limitation, so act quickly. Read the memo carefully, fix every listed deficiency, and refile with a covering note. Businesses in T. Nagar that receive repeated memos usually have invoice statement formatting issues that are easy to correct professionally.

Question 4

My GST refund was rejected by the officer. Do I have any remedy?

Accepted Answer

Yes. Before rejection, the officer must issue a notice in RFD-08 and consider your reply in RFD-09, so a rejection without hearing you is itself challengeable. Against a rejection order in RFD-06, you can file an appeal in Form APL-01 before the appellate authority within three months of the order. The ITC debited for the rejected claim is re-credited through PMT-03 where applicable. Appeals on refund matters frequently succeed where the rejection was for curable documentation gaps, so preserve every acknowledgement and reply. Professional drafting of the appeal grounds materially improves outcomes.

Question 5

How can I track my GST refund status, and is there help near me in Chennai?

Accepted Answer

Log in to the GST portal and go to Services, then Refunds, then Track Application Status, where each ARN shows its stage: filed, acknowledged, provisional refund issued, or final order passed. For IGST-paid exports, refund status is tracked on ICEGATE against the shipping bill. If an application shows no movement past sixty days, you are entitled to interest on the delayed amount and can escalate through a grievance on the portal. ChennaiGST assists businesses across T. Nagar with follow-up and escalation of stuck refunds; call +91 - 9600 606 444 with your ARN for a status review.

Question 6

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 7

What documents do I need to attach with a GST refund application?

Accepted Answer

The documents depend on the refund category. Export refunds under LUT need a statement of invoices with corresponding shipping bill numbers and dates, or FIRC and BRC for service exports. Inverted duty claims need statements of inward and outward supplies with the Rule 89(5) computation. All claims need a declaration that the tax incidence has not been passed on, and claims above Rs.2 lakh require a certificate from a chartered accountant or cost accountant in certain cases. Uploads are limited on the portal, so annexures must be prepared compactly. Call +91 - 9600 606 444 for a category-wise checklist.

Question 8

How long does a GST refund take after filing RFD-01?

Accepted Answer

The proper officer must issue the final refund order in RFD-06 within sixty days of receiving a complete application. For zero-rated supplies such as exports, a provisional refund of ninety percent of the claim is to be granted within seven days of the acknowledgement, subject to conditions. If the refund is delayed beyond sixty days, interest is payable to you on the refund amount. In practice, clean documentation and prompt replies to any query in RFD-08 decide the actual speed. Exporters in T. Nagar typically see credits faster when GSTR-1, GSTR-3B and shipping data reconcile perfectly.

Question 9

We tint base paint to the customer's chosen shade in the shop. Is the tinting charged as a separate service?

Accepted Answer

No separate treatment is needed. Machine tinting of a base paint with colourants, done to deliver the shade the customer ordered, is naturally bundled with the sale of the paint and forms a composite supply whose principal supply is the paint itself, so the entire consideration, including any tinting or mixing charge, is taxed at the paint's rate of 18%. Bill it either within the paint price or as a charge on the same invoice; either way the rate does not change. This logic also covers cutting pipes or glass to size at a hardware counter. Dealers can call +91 - 9600 606 444 with billing questions.

Question 10

My company has taken a residential flat on rent. Why is our accountant paying GST on it?

Accepted Answer

Because of a reverse charge entry effective 18 July 2022: renting of a residential dwelling to a registered person attracts 18 percent GST payable by the tenant under reverse charge, even when the landlord is unregistered. Renting to unregistered individuals for residence remains fully exempt. There is a carve-out from 1 January 2023: a proprietor renting a dwelling in his personal capacity for use as his own residence, on his own account and not for the business, is exempt. Companies and firms renting flats, including for guest houses, must therefore pay RCM monthly through GSTR-3B. We correct many such missed entries during our compliance health checks.

Question 11

Do I have to pay GST on my Adobe, Canva or AWS subscriptions billed from abroad?

Accepted Answer

If you are GST-registered and the foreign supplier has not charged Indian GST, yes. Services received from a supplier located outside India for business purposes are an import of services, taxable in your hands under reverse charge at 18 percent. You must pay the tax in cash through GSTR-3B, raise a self-invoice, and can simultaneously claim the same amount as input tax credit if the expense is otherwise eligible, making it cash-flow neutral for most businesses. Unregistered persons do not pay reverse charge; instead, the foreign provider may charge GST under the OIDAR rules. Many T. Nagar agencies miss these entries during scrutiny.

Question 12

My customer says he cannot claim ITC because of my late filing. Is that correct?

Accepted Answer

Yes, he is right. A buyer can claim input tax credit only for invoices appearing in his GSTR-2B, which is generated from suppliers' GSTR-1 and IFF filings. If you file GSTR-1 after the 11th, your invoices miss that month's GSTR-2B and your customer's credit gets pushed to the next month, straining his working capital. Repeated delays lead buyers to withhold the GST portion of payments or move to more compliant vendors. Timely GSTR-1 filing is therefore a commercial necessity, not just a legal one. ChennaiGST ensures clients in T. Nagar never face this complaint.

Question 13

I hold stock purchased before the September 2025 rate cuts at higher tax rates. What happens when I sell it now?

Accepted Answer

You charge the rate in force on the date of supply, so goods sold on or after 22 September 2025 carry the new lower rate even if you bought them when the rate was 12% or 28%. The input tax credit you took at the old, higher rate remains fully intact in your credit ledger and is not restricted merely because output is now taxed lower; it simply sets off across your overall liability. No stock declaration was required for this transition. What traders in T. Nagar must avoid is selling old-MRP stock at prices that ignore the tax cut without reviewing pricing. Call +91 - 9600 606 444 for a transition check.

Question 14

Is GST still charged on life and health insurance premiums?

Accepted Answer

No. With effect from 22 September 2025, premiums on all individual life insurance policies, including term plans, endowment plans and ULIPs, and all individual health insurance policies, including family floater and senior citizen plans, are exempt from GST. Reinsurance of these policies is also exempt. Earlier these premiums bore 18 percent tax. Note that the exemption applies to policies taken by individuals; certain group covers procured by businesses can still attract GST, and insurers can no longer claim input credit attributable to exempt policies. Policyholders should see the benefit directly in renewal notices.

Question 15

By when must I issue a tax invoice when I sell goods?

Accepted Answer

For goods, Section 31 requires the tax invoice to be issued before or at the time of removal of the goods, where the supply involves movement, or before or at the time of delivery or making the goods available in other cases. In simple terms, the invoice must travel with the goods; a lorry leaving your T. Nagar godown without an invoice is exposed to detention even if the e-way bill exists. For continuous supplies of goods with successive statements or payments, the invoice must be issued when each statement is issued or each payment is received.

Question 16

Something is malfunctioning on the GST portal. How do I raise a formal grievance ticket?

Accepted Answer

Use the GST Self-Service Grievance Redressal Portal at selfservice.gstsystem.in. Select Report Issue, type a keyword describing the problem, and the system suggests the matching category along with FAQs; if those do not resolve it, proceed to raise the ticket by entering your GSTIN or ARN, contact details and a description, and attach screenshots of the error. A ticket reference number is issued instantly by email and SMS. Raising a ticket also creates a record that the failure was on the system side, which helps later if a deadline was missed because of a portal outage. Our T. Nagar office logs tickets for clients as part of retainer support.

Question 17

If I open a bulk bag and sell rice loose by weight, is that sale taxable?

Accepted Answer

No. The 5% levy on specified food items applies only when they are supplied in pre-packaged and labelled form in packs up to 25 kilograms. When a retailer opens bulk stock and weighs out loose quantities against each customer's order, the supply is not of a pre-packaged commodity, so it remains exempt. What you cannot do is sell an intact labelled retail pack and bill it as loose. Keep purchase records showing bulk procurement and maintain the loose counter separately from the packed shelf, because officers test this distinction during inspections of grocery businesses. When in doubt on a product, call +91 - 9600 606 444.

Question 18

What is the penalty for running a business without GST registration?

Accepted Answer

A taxable person who is liable to register but fails to do so faces a penalty of Rs.10,000 or the amount of tax evaded, whichever is higher, under Section 122 of the CGST Act. Beyond the penalty, the department can demand the tax for the entire unregistered period with interest at 18 percent per annum, and you cannot recover that tax from customers you billed without GST. Goods moved without registration and e-way bills, required for consignments above Rs.50,000, also risk detention. If your turnover has crossed the threshold, registering within thirty days is far cheaper than regularising later.

Question 19

What documents are required for GST refund RFD-01 in T. Nagar?

Accepted Answer

For GST refund RFD-01 you will generally need: Export invoices and shipping bills, for export refund claims, FIRC or bank realisation certificates for export proceeds, Copy of LUT filed in RFD-11, for exports without payment of tax, GSTR-1 and GSTR-3B filed copies for the claim period, GSTR-2B and purchase invoices supporting input tax credit. The exact list depends on your constitution — proprietorship, partnership, LLP or company — and on the specifics of your case. Send what you have on WhatsApp to +91 - 9600 606 444 and we will confirm within the same working day exactly what else is needed, so nothing is rejected later for a missing paper.

Question 20

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in T. Nagar regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 21

Are there any hidden charges for GST refund RFD-01?

Accepted Answer

No. The fee quoted before we start is the fee you pay. Government fees, portal charges or statutory late fees, where they apply, are separate and disclosed to you in advance with the exact amount. We issue a proper GST invoice for our professional fee. If the scope of work changes — for example, an unexpected notice or additional periods — we tell you the revised fee before doing anything further.

Aspect	With ChennaiGST	DIY / Unattended
Risk of notices	GSTR-1, GSTR-3B and GSTR-2B reconciled before filing, removing the mismatches that trigger most scrutiny notices.	Inconsistent figures across returns quietly build a mismatch history that surfaces later as ASMT-10 scrutiny or a demand notice.
Record keeping	Every return, challan, acknowledgement and working paper archived in an organised folder, retrievable in minutes years later.	Documents scattered across email, downloads and old phones; assembling records for a bank or an audit takes days.
Annual return preparation	Monthly reconciliations roll naturally into GSTR-9, filed comfortably before 31 December with figures already agreed through the year.	Twelve months of unmatched data reconstructed in December, with differences discovered too late to be corrected cleanly.
Supplier defaults	Suppliers who stop uploading invoices are identified within the period and pursued before their default becomes your blocked credit.	Missing supplier invoices surface only when credit is denied, by which time recovering the amount from the vendor is difficult.
Refund claims	RFD-01 filed with complete statements and annexures, tracked from ARN to bank credit, with any deficiency memo answered promptly.	Incomplete claims bounce back as deficiency memos while the refund sits unclaimed for months and working capital stays blocked.
Due-date tracking	A maintained compliance calendar with internal cut-offs days before the 11th and the 20th; we chase you for data, not the other way around.	Deadlines remembered from memory or phone alarms; one busy week and the return slips past the due date.

GST Refund RFD-01 near Duraisamy Road, T. Nagar, Chennai

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GST Support on Duraisamy Road, T. Nagar

GST Developments Worth Knowing — relevant to T. Nagar businesses

GST 2.0: new two-slab goods rate schedule effective 22 September 2025

GST slashed on COVID medicines, oxygen equipment and ambulances until 30 September 2021

Wrong place of dispatch in the e-way bill is a typographical error, not movement without an e-way bill

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