Question 1

What is the process for GST refund RFD-01?

Accepted Answer

The process runs in clear stages: Eligibility and computation; Document compilation; RFD-01 filing; Departmental follow-up. A senior consultant reviews your file at each stage rather than passing it to a data-entry desk, and you receive a confirmation with the filed documents once it is complete. You always know which stage your work is at — we update you on WhatsApp instead of leaving you to follow up.

Question 2

How long does GST refund RFD-01 take in Madipakkam?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Question 3

I received a deficiency memo RFD-03 against my refund claim. What should I do?

Accepted Answer

A deficiency memo in RFD-03 means the officer found your application incomplete, and the application is treated as not filed. You cannot reply to an RFD-03; you must file a fresh RFD-01 after curing the defects, and the debited ITC or cash is re-credited to your ledger. Importantly, the fresh application must still fall within the original two-year limitation, so act quickly. Read the memo carefully, fix every listed deficiency, and refile with a covering note. Businesses in Madipakkam that receive repeated memos usually have invoice statement formatting issues that are easy to correct professionally.

Question 4

My GST refund was rejected by the officer. Do I have any remedy?

Accepted Answer

Yes. Before rejection, the officer must issue a notice in RFD-08 and consider your reply in RFD-09, so a rejection without hearing you is itself challengeable. Against a rejection order in RFD-06, you can file an appeal in Form APL-01 before the appellate authority within three months of the order. The ITC debited for the rejected claim is re-credited through PMT-03 where applicable. Appeals on refund matters frequently succeed where the rejection was for curable documentation gaps, so preserve every acknowledgement and reply. Professional drafting of the appeal grounds materially improves outcomes.

Question 5

I charged CGST and SGST on an invoice that should have carried IGST. How do I fix it?

Accepted Answer

The law provides a clean remedy without interest. Under Section 77 of the CGST Act and Section 19 of the IGST Act, where a supply was wrongly treated as intra-state instead of inter-state or vice versa, you pay the tax under the correct head and claim refund of the tax paid under the wrong head; no interest is charged on the correct payment. Rule 89(1A) allows the refund application within two years from the date the correct tax is paid. Issue a credit note and corrected invoice, amend GSTR-1, and file RFD-01 under the appropriate category. Our Madipakkam team handles these head-swap corrections regularly; call +91 - 9600 606 444 before the limitation runs.

Question 6

I export under LUT without charging tax. Can I get a refund of my input tax credit?

Accepted Answer

Yes. Exports made under a Letter of Undertaking are zero-rated, so the input tax credit accumulated on your purchases can be claimed as a refund by filing RFD-01 under the category refund of unutilised ITC on export without payment of tax. The refund is computed proportionately using the formula in Rule 89(4), based on your export turnover versus total turnover. You must upload a statement of export invoices along with shipping bills or, for services, FIRC or BRC evidencing foreign exchange receipt. Exporters in Madipakkam can call +91 - 9600 606 444 for end-to-end filing support.

Question 7

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 8

I run a software services company in Madipakkam billing US clients. Can I claim a GST refund?

Accepted Answer

Yes, provided your supplies qualify as export of services: the recipient is outside India, payment is received in convertible foreign exchange, and you and the client are not merely establishments of the same person. Export of services is zero-rated, so if you supply under LUT without charging IGST, the ITC on your rent, software subscriptions and other business inputs can be refunded through RFD-01. You must attach FIRC or bank realisation certificates proving foreign exchange receipt. Many IT exporters in Madipakkam accumulate lakhs in unclaimed credit; call +91 - 9600 606 444 for a free eligibility review.

Question 9

My credit notes this month exceed my sales. Can GSTR-3B show a negative figure?

Accepted Answer

Yes. Since the January 2024 tax period, the portal permits negative values in Table 3.1 of GSTR-3B where credit notes issued in a month exceed the outward supplies, a situation common in businesses with heavy sales returns. The resulting negative liability is carried forward automatically by the system and adjusted against the liability of subsequent tax periods, so you no longer need to defer reporting credit notes. Ensure the same credit notes are reported in GSTR-1, because GSTR-3B auto-populates from it and manual deviations invite the portal's variance flags. Retailers with seasonal return spikes benefit most from this facility.

Question 10

What is the difference between a GST practitioner and a GST consultant?

Accepted Answer

A GST practitioner is a person formally enrolled with the department under Section 48 and Rule 83, through an application in Form PCT-01 and an enrolment certificate in PCT-02, after meeting qualification norms and clearing the NACIN examination where applicable. Once you authorise a GSTP on the portal, they can prepare and furnish your returns, deposit challans and file refund or registration applications on your behalf, with each activity visible in your account. A consultant, by contrast, is any professional you privately engage, such as a chartered accountant or tax advocate, whose authority comes from your engagement rather than portal enrolment. Many firms serving Madipakkam, including ChennaiGST, combine both roles.

Question 11

How should I raise invoices on foreign clients and report them in my returns?

Accepted Answer

You may invoice in foreign currency, but your GST records must state the value in rupees. An export invoice under LUT should carry the endorsement that the supply is meant for export under Letter of Undertaking without payment of integrated tax, along with your GSTIN, SAC code and the recipient's overseas address. In GSTR-1, these invoices go into Table 6A marked without payment of tax, and the turnover flows into GSTR-3B as zero-rated supplies. Match every invoice to a FIRC or bank credit. Our filing package for exporters in Madipakkam includes this export documentation at Rs.4,999 per month.

Question 12

What is the difference between ISD and cross-charge, and when is each used?

Accepted Answer

They solve different problems. The Input Service Distributor mechanism distributes credit on third-party input services received at the head office but consumed by branches, such as an audit fee or software licence billed centrally; the ISD passes the credit itself through ISD invoices and GSTR-6, without charging tax again. Cross-charge applies where the head office performs a service for branches using its own resources; here the head office makes an outward supply, issues a tax invoice with tax, and the branch claims ITC. With ISD distribution mandatory for common third-party input services from 1 April 2025, businesses must now run both mechanisms side by side, each for its correct category.

Question 13

What is the difference between the electronic cash ledger and the electronic credit ledger?

Accepted Answer

The electronic cash ledger reflects actual money you have deposited through challans, plus TDS and TCS credits you have accepted; it can pay tax, interest, penalty, late fee and any other amount. The electronic credit ledger reflects input tax credit claimed through your returns, and it can be used only for paying output tax, never for interest, penalty or late fee. Both are visible under Services, then Ledgers, after login. Refund of an excess cash balance is possible, while credit is refundable only in specified cases such as exports and inverted duty structure.

Question 14

Is GST applicable on rent for my shop or office premises?

Accepted Answer

Yes. Renting of commercial property such as shops, offices, godowns and industrial sheds is a taxable supply of services at 18 percent, charged by the landlord under forward charge once the landlord's aggregate turnover, including this rent, crosses Rs.20 lakh. The tenant, if registered and using the premises for business, can claim the GST as input tax credit, since renting is not a blocked credit. Landlords with several small commercial properties often cross the threshold without realising it, because rent from all properties on the same PAN is clubbed. A yearly turnover check protects against retrospective demands.

Question 15

I returned an advance because the deal was cancelled. What document do I issue?

Accepted Answer

It depends on how far the paperwork went. If you had issued only a receipt voucher and no tax invoice, you issue a refund voucher under Rule 51 when returning the advance, and the tax paid on that advance can be adjusted. If a tax invoice had already been issued, the cancellation is handled through a credit note under Section 34 instead. The refund voucher records the original receipt voucher reference, the amount refunded and the tax involved. Event managers and contractors see cancellations regularly, and using the wrong document between these two is a common reconciliation error.

Question 16

How does GST work on lorry freight paid to a goods transport agency?

Accepted Answer

A goods transport agency, identified by its issue of a consignment note, is taxed in one of two ways. By default, specified recipients such as companies and registered persons pay 5 percent under reverse charge on the freight and can claim it as ITC. Alternatively, the GTA may opt to pay tax itself under forward charge, at 5 percent without ITC or 18 percent with ITC after the September 2025 rate rationalisation replaced the earlier 12 percent option, by filing the prescribed declaration for the financial year; the invoice should state this option. Transport by an individual lorry owner without a consignment note is not a GTA service and is exempt. Check each transporter's invoice wording before deciding who pays the tax.

Question 17

What GST rate applies to a goods transport agency: 5 percent or 18 percent?

Accepted Answer

Both exist, depending on the option exercised. The default position is 5 percent payable by the specified recipient under reverse charge, with no input tax credit to the GTA. Alternatively, a GTA may opt to pay tax itself under forward charge, either at 5 percent without input tax credit or at the higher rate with full credit, which was revised from 12 percent to 18 percent with effect from 22 September 2025. The with-credit option suits transporters with large spends on vehicles and tyres. Once the forward charge option is exercised for a year, it applies to all consignments of that year.

Question 18

Which educational services are actually exempt from GST?

Accepted Answer

The exemption is confined to an educational institution as defined, meaning one providing pre-school education, education up to higher secondary school or equivalent, education as part of a curriculum for obtaining a qualification recognised by Indian law, or an approved vocational education course. Services by such institutions to their students, and specified input services to schools such as transport, catering and security, are exempt. Everything outside this boundary is taxable: private tuition, test preparation, hobby classes, skill courses without recognised certification, and training by ed-tech companies. The recognition of the qualification under Indian law is the decisive test, not the subject taught.

Question 19

Do you provide gst refund application for small businesses and proprietorships in Madipakkam?

Accepted Answer

Yes. A large share of our clients in Madipakkam are proprietors, small traders, shop owners, freelancers and family businesses rather than large companies. The fee of Rs.4,999 and the process are the same regardless of size, and we explain the compliance position in plain language — in Tamil or English — so you understand what is being filed on your behalf and why.

Question 20

What documents are required for GST refund RFD-01 in Madipakkam?

Accepted Answer

For GST refund RFD-01 you will generally need: Export invoices and shipping bills, for export refund claims, FIRC or bank realisation certificates for export proceeds, Copy of LUT filed in RFD-11, for exports without payment of tax, GSTR-1 and GSTR-3B filed copies for the claim period, GSTR-2B and purchase invoices supporting input tax credit. The exact list depends on your constitution — proprietorship, partnership, LLP or company — and on the specifics of your case. Send what you have on WhatsApp to +91 - 9600 606 444 and we will confirm within the same working day exactly what else is needed, so nothing is rejected later for a missing paper.

Question 21

Are there any hidden charges for GST refund RFD-01?

Accepted Answer

No. The fee quoted before we start is the fee you pay. Government fees, portal charges or statutory late fees, where they apply, are separate and disclosed to you in advance with the exact amount. We issue a proper GST invoice for our professional fee. If the scope of work changes — for example, an unexpected notice or additional periods — we tell you the revised fee before doing anything further.

Aspect	With ChennaiGST	DIY / Unattended
Record keeping	Every return, challan, acknowledgement and working paper archived in an organised folder, retrievable in minutes years later.	Documents scattered across email, downloads and old phones; assembling records for a bank or an audit takes days.
Refund claims	RFD-01 filed with complete statements and annexures, tracked from ARN to bank credit, with any deficiency memo answered promptly.	Incomplete claims bounce back as deficiency memos while the refund sits unclaimed for months and working capital stays blocked.
Time cost	Roughly an hour a month to send data and approve drafts; the portal work, reconciliation and follow-up are ours.	Hours every month lost to portal errors, JSON files, OTP failures and reworking figures — usually on the due date itself.
Late fees and interest	Filings go in ahead of statutory dates, so the Rs.50-per-day late fee and 18 percent interest never arise.	Late fees accumulate silently every delayed day, and interest on unpaid tax runs at 18 percent per annum.
Portal credentials and data	Logins handled by a small engaged team under strict confidentiality, with credentials stored securely and never passed onward.	Passwords circulating on chats with freelancers and part-timers, and no accountability for who has accessed your business data.
Risk of notices	GSTR-1, GSTR-3B and GSTR-2B reconciled before filing, removing the mismatches that trigger most scrutiny notices.	Inconsistent figures across returns quietly build a mismatch history that surfaces later as ASMT-10 scrutiny or a demand notice.

GST Refund RFD-01 on Medavakkam Main Road, Madipakkam

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Trade Profile and GST Jurisdiction for Medavakkam Main Road, Madipakkam

Why Medavakkam Main Road, Madipakkam Businesses Choose ChennaiGST

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Cancelled GSTIN? We Handle Revocation Too

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Our GST Refund Process

Eligibility and computation

Document compilation

RFD-01 filing

Departmental follow-up

Sanction and credit

Documents Required for GST Refund RFD-01

What GST Refund RFD-01 Costs in Madipakkam

What You Get

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Compliance That Continues When You Travel

A Professional Face on Every Invoice

Correct Tax the First Time

Better Cash Flow Planning

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With ChennaiGST vs Doing It Yourself

What the Department and the Courts Have Said — relevant to Madipakkam businesses

Indian subsidiary providing support services to its foreign parent is an exporter, not an intermediary

Dynamic QR code made compulsory on B2C invoices of large suppliers

Agricultural seedling trays are plastic articles taxable at 18 percent

Frequently Asked Questions

Related GST Services & Nearby Areas

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