Question 1

What is the process for GST refund RFD-01?

Accepted Answer

The process runs in clear stages: Eligibility and computation; Document compilation; RFD-01 filing; Departmental follow-up. A senior consultant reviews your file at each stage rather than passing it to a data-entry desk, and you receive a confirmation with the filed documents once it is complete. You always know which stage your work is at — we update you on WhatsApp instead of leaving you to follow up.

Question 2

Which GST office handles Surapet businesses?

Accepted Answer

Businesses in Surapet (PIN 600066) generally fall under the CGST Chennai North Commissionerate, with state-jurisdiction cases handled by the Tamil Nadu Commercial Taxes Department. Your exact division and range can be confirmed from your GSTIN on the GST portal. We regularly appear before this jurisdiction for registrations, clarifications and hearings, so we know the local practice and documentation preferences.

Question 3

How long does a GST refund take after filing RFD-01?

Accepted Answer

The proper officer must issue the final refund order in RFD-06 within sixty days of receiving a complete application. For zero-rated supplies such as exports, a provisional refund of ninety percent of the claim is to be granted within seven days of the acknowledgement, subject to conditions. If the refund is delayed beyond sixty days, interest is payable to you on the refund amount. In practice, clean documentation and prompt replies to any query in RFD-08 decide the actual speed. Exporters in Surapet typically see credits faster when GSTR-1, GSTR-3B and shipping data reconcile perfectly.

Question 4

How can I track my GST refund status, and is there help near me in Chennai?

Accepted Answer

Log in to the GST portal and go to Services, then Refunds, then Track Application Status, where each ARN shows its stage: filed, acknowledged, provisional refund issued, or final order passed. For IGST-paid exports, refund status is tracked on ICEGATE against the shipping bill. If an application shows no movement past sixty days, you are entitled to interest on the delayed amount and can escalate through a grievance on the portal. ChennaiGST assists businesses across Surapet with follow-up and escalation of stuck refunds; call +91 - 9600 606 444 with your ARN for a status review.

Question 5

My GST refund was rejected by the officer. Do I have any remedy?

Accepted Answer

Yes. Before rejection, the officer must issue a notice in RFD-08 and consider your reply in RFD-09, so a rejection without hearing you is itself challengeable. Against a rejection order in RFD-06, you can file an appeal in Form APL-01 before the appellate authority within three months of the order. The ITC debited for the rejected claim is re-credited through PMT-03 where applicable. Appeals on refund matters frequently succeed where the rejection was for curable documentation gaps, so preserve every acknowledgement and reply. Professional drafting of the appeal grounds materially improves outcomes.

Question 6

I charged CGST and SGST on an invoice that should have carried IGST. How do I fix it?

Accepted Answer

The law provides a clean remedy without interest. Under Section 77 of the CGST Act and Section 19 of the IGST Act, where a supply was wrongly treated as intra-state instead of inter-state or vice versa, you pay the tax under the correct head and claim refund of the tax paid under the wrong head; no interest is charged on the correct payment. Rule 89(1A) allows the refund application within two years from the date the correct tax is paid. Issue a credit note and corrected invoice, amend GSTR-1, and file RFD-01 under the appropriate category. Our Surapet team handles these head-swap corrections regularly; call +91 - 9600 606 444 before the limitation runs.

Question 7

I deposited extra money in my GST cash ledger by mistake. Can I get it back?

Accepted Answer

Yes. Excess balance lying in the electronic cash ledger can be claimed back by filing RFD-01 under the category refund of excess balance in electronic cash ledger. This is one of the simplest refund types because no invoice statements are required; the portal auto-populates the ledger balance and you simply select the amount and the bank account for credit. This commonly happens when tax is deposited under the wrong head, for example CGST instead of IGST. Businesses in Surapet facing this issue can call +91 - 9600 606 444 and the claim can usually be filed the same day.

Question 8

I export goods after paying IGST. How do I get that tax back?

Accepted Answer

For export of goods with payment of IGST, no separate RFD-01 is needed. The shipping bill filed with customs is itself treated as the refund application once you file GSTR-1 with correct shipping bill details in Table 6A and pay the tax through GSTR-3B. Customs matches the data from the GST portal with ICEGATE and credits the refund directly to your bank account. Most delays happen because of invoice mismatches between GSTR-1 and the shipping bill, or bank account validation errors, so reconcile both before filing each month.

Question 9

I trade in metal scrap along with hardware. Are there special GST rules for scrap dealers?

Accepted Answer

Yes, two significant ones apply from 10 October 2024. First, when a registered person buys metal scrap falling under Chapters 72 to 81 from an unregistered supplier, GST is payable by the buyer under reverse charge. Second, registered buyers purchasing such scrap from registered suppliers must deduct GST TDS at 2% on payments where the contract value exceeds Rs.2.5 lakh, requiring a TDS registration and monthly GSTR-7 filing. Scrap itself is generally taxed at 18%. These rules were introduced to plug leakages in the scrap chain, and non-compliance surfaces quickly in data matching. Scrap traders should call +91 - 9600 606 444 to set up the TDS cycle.

Question 10

How do I handle GST when expired medicines are returned to the distributor?

Accepted Answer

CBIC Circular 72/46/2018 gives two routes for time-expired drugs. The return can be treated as a fresh supply by the person returning them, with a tax invoice if that person is registered, or the original supplier can issue a credit note under Section 34; the tax adjustment on a credit note is available only if it is reported within the statutory window, now 30 November following the financial year of supply. Where the manufacturer ultimately destroys the expired stock, input tax credit relating to the destroyed goods must be reversed under Section 17(5)(h). Pharmacies should reconcile expiry returns quarterly; call +91 - 9600 606 444 for help.

Question 11

How does a used car dealer in Surapet pay GST when reselling vehicles?

Accepted Answer

A registered dealer buying and reselling used vehicles pays GST under the margin scheme on the difference between the selling price and the purchase price, with no tax payable where the margin is negative. Following the 55th GST Council's decision, notified in January 2025, the rate on this margin is a uniform 18% for all old and used vehicles, including electric vehicles, replacing the earlier split rates. Purchases from individual sellers attract no GST, and no input credit is involved in the chain. Keep vehicle-wise purchase and sale records, because the margin must be demonstrable car by car. Call +91 - 9600 606 444 for the working format.

Question 12

How do I document free samples and gifts given to customers?

Accepted Answer

Goods supplied genuinely free of cost to unrelated persons are not a supply, so no tax invoice is raised and no GST is charged; the movement is covered by a delivery challan marked as free samples. The cost is that input tax credit on those goods must be reversed. Two traps deserve care: gifts to related persons or between distinct GSTINs of the same PAN are taxable under Schedule I even without consideration, and promotional schemes like buy one get one are treated as a single price for two items, taxed normally with credit intact. Structure your Surapet promotions with this distinction in mind.

Question 13

How many digits of the HSN code must I print on my tax invoices?

Accepted Answer

Under Notification 78/2020 Central Tax, taxpayers with aggregate turnover up to Rs.5 crore in the preceding financial year must mention a 4-digit HSN code on all B2B tax invoices, though it is optional on B2C invoices. Taxpayers with turnover above Rs.5 crore must mention 6-digit HSN codes on every invoice, including B2C. Eight digits are required for specified goods such as certain chemicals and for export documentation. Services follow the same rule using SAC codes, which begin with 99. Printing truncated or wrong codes on invoices creates mismatches later, so set the codes correctly in your billing software once.

Question 14

How do I file Form PMT-09 to move money between heads in my cash ledger?

Accepted Answer

Log in and open Services, then Ledgers, then Electronic Cash Ledger, and select File GST PMT-09 for transfer of amount. The screen shows your balance under each major and minor head. Choose the transfer-from head and amount, choose the transfer-to head, add the details to the table, preview and file with DSC or EVC. The transfer reflects in the ledger immediately and an ARN is generated for your records. There is no limit on how often PMT-09 can be filed, and no government fee applies, so it is always the first fix for a wrong-head deposit.

Question 15

What GST rate applies to a goods transport agency: 5 percent or 18 percent?

Accepted Answer

Both exist, depending on the option exercised. The default position is 5 percent payable by the specified recipient under reverse charge, with no input tax credit to the GTA. Alternatively, a GTA may opt to pay tax itself under forward charge, either at 5 percent without input tax credit or at the higher rate with full credit, which was revised from 12 percent to 18 percent with effect from 22 September 2025. The with-credit option suits transporters with large spends on vehicles and tyres. Once the forward charge option is exercised for a year, it applies to all consignments of that year.

Question 16

How is GST charged on hotel room tariffs after the rate changes?

Accepted Answer

Hotel accommodation with a value of supply up to Rs.7,500 per unit per day attracts 5 percent GST without input tax credit, a reduction from the earlier 12 percent. Rooms priced above Rs.7,500 per day attract 18 percent with full input tax credit. The rate is determined by the actual transaction value charged for the room, so seasonal discounts can change the applicable rate on the same room across bookings. Lodges and hotels around Surapet should configure billing software to test the per-day value on each invoice rather than fixing one rate for the property.

Question 17

Is GST charged before or after the discount shown on my invoice?

Accepted Answer

Discounts given before or at the time of supply and recorded on the face of the invoice are excluded from the value of supply under Section 15(3)(a). You therefore charge GST on the net amount after discount. For example, a Rs.10,000 item with a 10 percent trade discount shown on the invoice is taxed on Rs.9,000. The condition is documentation: the discount must appear on the invoice itself. Informal reductions settled outside the bill do not reduce taxable value. Retail schemes such as festival discounts and trade margins should always be structured to print on the invoice.

Question 18

How does GST work on lorry freight paid to a goods transport agency?

Accepted Answer

A goods transport agency, identified by its issue of a consignment note, is taxed in one of two ways. By default, specified recipients such as companies and registered persons pay 5 percent under reverse charge on the freight and can claim it as ITC. Alternatively, the GTA may opt to pay tax itself under forward charge, at 5 percent without ITC or 18 percent with ITC after the September 2025 rate rationalisation replaced the earlier 12 percent option, by filing the prescribed declaration for the financial year; the invoice should state this option. Transport by an individual lorry owner without a consignment note is not a GTA service and is exempt. Check each transporter's invoice wording before deciding who pays the tax.

Question 19

How long does GST refund RFD-01 take in Surapet?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Question 20

Are there any hidden charges for GST refund RFD-01?

Accepted Answer

No. The fee quoted before we start is the fee you pay. Government fees, portal charges or statutory late fees, where they apply, are separate and disclosed to you in advance with the exact amount. We issue a proper GST invoice for our professional fee. If the scope of work changes — for example, an unexpected notice or additional periods — we tell you the revised fee before doing anything further.

Question 21

Do you provide GST refund RFD-01 for businesses on Puthagaram Road?

Accepted Answer

Yes. We serve businesses on and around Puthagaram Road in Surapet — shops, offices, godowns and home-run businesses alike. Document pickup can be arranged at your premises, or you can send everything on WhatsApp and complete GST refund without leaving your counter. Call +91 - 9600 606 444 and mention your location; a consultant will confirm the fee and timeline immediately.

Aspect	With ChennaiGST	DIY / Unattended
Due-date tracking	A maintained compliance calendar with internal cut-offs days before the 11th and the 20th; we chase you for data, not the other way around.	Deadlines remembered from memory or phone alarms; one busy week and the return slips past the due date.
Time cost	Roughly an hour a month to send data and approve drafts; the portal work, reconciliation and follow-up are ours.	Hours every month lost to portal errors, JSON files, OTP failures and reworking figures — usually on the due date itself.
When a notice arrives	A professional drafts the reply in the department's format and files it within the statutory window, such as thirty days for ASMT-11.	You face departmental language alone, and a missed reply deadline can convert a simple query into a demand with penalty.
Annual return preparation	Monthly reconciliations roll naturally into GSTR-9, filed comfortably before 31 December with figures already agreed through the year.	Twelve months of unmatched data reconstructed in December, with differences discovered too late to be corrected cleanly.
Registration and amendments	Query-resistant applications prepared correctly the first time, with supporting documents matched to what proper officers actually verify.	Repeated clarification memos and resubmissions, with weeks lost because a rent agreement or premises photograph did not meet expectations.
Late fees and interest	Filings go in ahead of statutory dates, so the Rs.50-per-day late fee and 18 percent interest never arise.	Late fees accumulate silently every delayed day, and interest on unpaid tax runs at 18 percent per annum.

GST Refund RFD-01 on Puthagaram Road, Surapet

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Trade Profile and GST Jurisdiction for Puthagaram Road, Surapet

Why Puthagaram Road, Surapet Businesses Choose ChennaiGST

One Dedicated Point of Contact

Complete Documentation, Properly Archived

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Cancelled GSTIN? We Handle Revocation Too

Fast, Clean Registrations and Amendments

Clean Exits When a Business Closes

Our GST Refund Process

Eligibility and computation

Document compilation

RFD-01 filing

Departmental follow-up

Sanction and credit

Documents Required for GST Refund RFD-01

What GST Refund RFD-01 Costs in Surapet

What You Get

Supplier Risk Caught Early

Reduced Dependence on One Employee

Clarity on What You Actually Owe

TDS and TCS Credits Converted to Cash

Faster GST Refunds

Fewer Errors at the Billing Counter

With ChennaiGST vs Doing It Yourself

GST Support on Puthagaram Road, Surapet

What the Department and the Courts Have Said — relevant to Surapet businesses

No second levy of IGST when goods leave a Free Trade Warehousing Zone

Service exemption clarifications following the 52nd Council

E-way bill rules rewritten into their present form

Frequently Asked Questions

Related GST Services & Nearby Areas

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