Question 1

How do I register my DSC on the GST portal, and why does the emSigner error keep appearing?

Accepted Answer

After logging in, open My Profile and select Register or Update DSC, choose the authorised signatory's PAN, and sign with the USB token; the certificate must be Class 3 and the PAN on it must match the signatory's PAN on the portal. Signing requires the emSigner utility running in the background, and the common failure to establish connection error means emSigner is not started, is blocked by the browser, or another application occupies its port. Run emSigner as administrator, keep the token connected, and use the trusted-site settings the portal recommends. We troubleshoot DSC issues for Chepauk companies routinely; call +91 - 9600 606 444.

Question 2

We pay for foreign software subscriptions and overseas consultants. Is GST payable in India?

Accepted Answer

Yes. Import of services, meaning services from a supplier located outside India received by a person in India for business, attracts IGST under reverse charge in the recipient's hands, payable in cash and claimable as ITC if eligible. This catches cloud software, foreign professional fees, overseas advertising and licence fees. Two nuances matter: services from a related foreign party, such as your parent company, are taxable even without consideration under Schedule I, and OIDAR services supplied to unregistered consumers are taxed in the foreign supplier's own hands, not under RCM. Startups and IT firms in Chepauk paying by card frequently miss these entries; reconcile foreign remittances against RCM paid annually.

Question 3

What are the rules for numbering GST invoices?

Accepted Answer

The invoice serial number must be consecutive, must not exceed sixteen characters, and may contain alphabets, numerals and the special characters hyphen and slash, in one or multiple series. Each number must be unique for a financial year, so most businesses restart their series every April with a year prefix such as 2026-27/001. Gaps in a series invite questions during audit because officers may suspect unreported invoices, and cancelled invoice numbers should be retained in records with the cancelled copy. The document series you use must also be declared in Table 13 of GSTR-1 each period.

Question 4

How do I document free samples and gifts given to customers?

Accepted Answer

Goods supplied genuinely free of cost to unrelated persons are not a supply, so no tax invoice is raised and no GST is charged; the movement is covered by a delivery challan marked as free samples. The cost is that input tax credit on those goods must be reversed. Two traps deserve care: gifts to related persons or between distinct GSTINs of the same PAN are taxable under Schedule I even without consideration, and promotional schemes like buy one get one are treated as a single price for two items, taxed normally with credit intact. Structure your Chepauk promotions with this distinction in mind.

Question 5

My customer says he cannot claim ITC because of my late filing. Is that correct?

Accepted Answer

Yes, he is right. A buyer can claim input tax credit only for invoices appearing in his GSTR-2B, which is generated from suppliers' GSTR-1 and IFF filings. If you file GSTR-1 after the 11th, your invoices miss that month's GSTR-2B and your customer's credit gets pushed to the next month, straining his working capital. Repeated delays lead buyers to withhold the GST portion of payments or move to more compliant vendors. Timely GSTR-1 filing is therefore a commercial necessity, not just a legal one. ChennaiGST ensures clients in Chepauk never face this complaint.

Question 6

Should I claim a refund of my accumulated ITC or just carry it forward?

Accepted Answer

Carry-forward suits businesses whose future output tax will absorb the credit within a few months, since it avoids refund paperwork. A refund makes sense when the credit keeps growing and will never be absorbed, which is typical for exporters under LUT and businesses with inverted duty structure, because idle credit is interest-free money locked with the government. Remember that refunds are only available in categories permitted by Section 54; ordinary accumulated credit from slow sales cannot be refunded. A quick review of your credit ledger trend over six months usually makes the right answer obvious.

Question 7

Is GST applicable on rent for my shop or office premises?

Accepted Answer

Yes. Renting of commercial property such as shops, offices, godowns and industrial sheds is a taxable supply of services at 18 percent, charged by the landlord under forward charge once the landlord's aggregate turnover, including this rent, crosses Rs.20 lakh. The tenant, if registered and using the premises for business, can claim the GST as input tax credit, since renting is not a blocked credit. Landlords with several small commercial properties often cross the threshold without realising it, because rent from all properties on the same PAN is clubbed. A yearly turnover check protects against retrospective demands.

Question 8

What are the common types of GST notices a business can receive?

Accepted Answer

The frequent ones are: REG-03 seeking clarification on a registration application; GSTR-3A for non-filing of returns; ASMT-10 pointing out discrepancies found on scrutiny of returns; DRC-01A intimating an ascertained tax liability before formal proceedings; DRC-01, the show cause notice under Section 73 or 74; ADT-01 intimating a departmental audit; REG-17 proposing cancellation of registration; RFD-08 proposing rejection of a refund claim; and summons under Section 70. Each has its own reply form and deadline, ranging from seven working days to thirty days, so identifying the notice type correctly is the first step in responding. When in doubt, call +91 - 9600 606 444.

Question 9

Our head office in Chepauk supports branches in other states. Is a cross-charge invoice really required?

Accepted Answer

Yes. Branches with separate GSTINs are distinct persons, and Schedule I treats supplies between them as taxable even without consideration. Services your head office renders to branches, such as accounting, IT support or management oversight, should be cross-charged through a tax invoice with IGST, which the branch claims as credit. On valuation, Rule 28 helps: where the recipient branch is entitled to full ITC, the value declared on the invoice is deemed to be the open market value, and Circular 199/11/2023 clarifies that internally generated services need not include the salary cost of head office employees. A documented cross-charge policy keeps audits short; call +91 - 9600 606 444 to set one up.

Question 10

The GST rate on my product changed. Which rate applies to pending orders and invoices?

Accepted Answer

Section 14 of the CGST Act decides this by looking at three events: the date of supply, the date of invoice and the date of payment. Broadly, if any two of the three events fall after the rate change, the new rate applies; if two fall before, the old rate applies. So goods delivered in Chepauk before 22 September 2025 but invoiced and paid for afterwards attract the new rate, while goods delivered and invoiced earlier keep the old rate even if payment came later. Document dates carefully during any transition window, because officers test these invoices in scrutiny.

Question 11

What is the electronic liability register on the GST portal and why should I check it?

Accepted Answer

The electronic liability register, maintained in Form PMT-01, records every liability raised against your GSTIN: self-assessed tax from returns in Part I, and demands from assessments, adjudication orders and DRC-07 summaries in Part II. Payments and pre-deposits are set off against these entries. You can view it under Services, then Ledgers. Checking Part II periodically matters because demand entries you never noticed can trigger recovery, interest accumulation and refund adjustments. During any refund claim, the officer will offset outstanding register balances, so a clean register speeds up your money. We review all three ledgers in every Chepauk health check.

Question 12

Which purchases commonly attract GST under reverse charge for a regular business?

Accepted Answer

Under Section 9(3), the recipient pays tax on notified supplies. The entries a typical business in Chepauk encounters are: goods transport agency services, services of advocates and arbitral tribunals, sponsorship provided to companies and partnership firms, services of directors, security services from non-corporate providers, renting of passenger motor vehicles from non-corporate operators charging five percent, import of services, and renting of property from unregistered landlords in notified cases. Each month, scan your expense ledger for these heads, pay the tax in cash through GSTR-3B, and claim it back as ITC where eligible. Missed RCM is among the top audit findings; call +91 - 9600 606 444 for an RCM exposure review.

GST Consultant in Chepauk, Chennai

Get a Free GST Consultation

GST Services Available in Chepauk

Why Chepauk Businesses Choose ChennaiGST

ITC Maximisation Within the Law

Support in Tamil and English

Job Work Movements Tracked Through ITC-04

E-Invoice and E-Way Bill Fluency

Familiar with Chennai Jurisdictions and Officers' Expectations

Handholding for First-Time Registrants

What the Department and the Courts Have Said — relevant to Chepauk businesses

All electric vehicles cut to 5 per cent and chargers from 18 to 5 per cent

Printing leaflets on the printer's own paper attracts 18 percent

Supreme Court holds branded software supplied on a medium is goods for tax purposes

Frequently Asked Questions

Related GST Services & Nearby Areas

Streets We Serve in Chepauk

GST Consultants Near Chepauk

Ready to Sort Out Your GST?