Question 1

Is there a GST consultant near Palavakkam for gst refund application?

Accepted Answer

Yes. We serve Palavakkam and the surrounding areas from our office at Porur, Chennai - 600 116, Tamil Nadu, and most GST refund work is completed online — you send documents on WhatsApp and we handle the portal work. If you prefer in-person help, we offer doorstep document pickup across Palavakkam and you are welcome to visit our office. Reach us on +91 - 9600 606 444 between 9 AM and 8 PM, Monday to Saturday.

Question 2

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Palavakkam regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 3

I received a deficiency memo RFD-03 against my refund claim. What should I do?

Accepted Answer

A deficiency memo in RFD-03 means the officer found your application incomplete, and the application is treated as not filed. You cannot reply to an RFD-03; you must file a fresh RFD-01 after curing the defects, and the debited ITC or cash is re-credited to your ledger. Importantly, the fresh application must still fall within the original two-year limitation, so act quickly. Read the memo carefully, fix every listed deficiency, and refile with a covering note. Businesses in Palavakkam that receive repeated memos usually have invoice statement formatting issues that are easy to correct professionally.

Question 4

I deposited extra money in my GST cash ledger by mistake. Can I get it back?

Accepted Answer

Yes. Excess balance lying in the electronic cash ledger can be claimed back by filing RFD-01 under the category refund of excess balance in electronic cash ledger. This is one of the simplest refund types because no invoice statements are required; the portal auto-populates the ledger balance and you simply select the amount and the bank account for credit. This commonly happens when tax is deposited under the wrong head, for example CGST instead of IGST. Businesses in Palavakkam facing this issue can call +91 - 9600 606 444 and the claim can usually be filed the same day.

Question 5

I export goods after paying IGST. How do I get that tax back?

Accepted Answer

For export of goods with payment of IGST, no separate RFD-01 is needed. The shipping bill filed with customs is itself treated as the refund application once you file GSTR-1 with correct shipping bill details in Table 6A and pay the tax through GSTR-3B. Customs matches the data from the GST portal with ICEGATE and credits the refund directly to your bank account. Most delays happen because of invoice mismatches between GSTR-1 and the shipping bill, or bank account validation errors, so reconcile both before filing each month.

Question 6

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 7

What documents do I need to attach with a GST refund application?

Accepted Answer

The documents depend on the refund category. Export refunds under LUT need a statement of invoices with corresponding shipping bill numbers and dates, or FIRC and BRC for service exports. Inverted duty claims need statements of inward and outward supplies with the Rule 89(5) computation. All claims need a declaration that the tax incidence has not been passed on, and claims above Rs.2 lakh require a certificate from a chartered accountant or cost accountant in certain cases. Uploads are limited on the portal, so annexures must be prepared compactly. Call +91 - 9600 606 444 for a category-wise checklist.

Question 8

I charged CGST and SGST on an invoice that should have carried IGST. How do I fix it?

Accepted Answer

The law provides a clean remedy without interest. Under Section 77 of the CGST Act and Section 19 of the IGST Act, where a supply was wrongly treated as intra-state instead of inter-state or vice versa, you pay the tax under the correct head and claim refund of the tax paid under the wrong head; no interest is charged on the correct payment. Rule 89(1A) allows the refund application within two years from the date the correct tax is paid. Issue a credit note and corrected invoice, amend GSTR-1, and file RFD-01 under the appropriate category. Our Palavakkam team handles these head-swap corrections regularly; call +91 - 9600 606 444 before the limitation runs.

Question 9

If my GST practitioner files a wrong return, who is responsible for it?

Accepted Answer

You are. The law is explicit that where a statement or return is furnished by an authorised GST practitioner, the responsibility for the correctness of the particulars remains with the registered person. The portal reinforces this: when a GSTP prepares a return, a confirmation is sought from you by email and SMS before it is treated as your filing, and for some filings your own EVC or DSC completes the submission. So review every draft before approving, and keep the workings the practitioner used. Choose someone who shares acknowledgements and reconciliations unprompted; that habit, more than any certificate, protects your business.

Question 10

Do I get ITC on machinery purchase in one shot or in instalments over years?

Accepted Answer

In one shot. Unlike the old VAT regime, GST allows the entire input tax credit on capital goods in the month of receipt, provided the machinery is used for taxable supplies and the invoice appears in your GSTR-2B. The one critical condition sits in Section 16(3): if you claim income tax depreciation on the GST component of the asset's cost, the credit is denied. So capitalise the machine at its value excluding GST, claim the GST as credit, and depreciate only the net cost. We regularly find fixed asset registers in Palavakkam where the accountant capitalised the gross amount, silently forfeiting the entire credit.

Question 11

Have GST rates on televisions and air conditioners come down for electronics showrooms?

Accepted Answer

Yes. In the September 2025 rationalisation, air conditioners and dishwashers moved from 28% to 18%, and televisions of all screen sizes now attract 18%, ending the earlier position where sets above 32 inches were taxed at 28%. Refrigerators and washing machines were already at 18%. An appliance showroom therefore now runs on a substantially single-rate shelf, which simplifies billing, quotations and exchange-offer calculations. Stock purchased before the change with 28% tax retains its full input credit; you simply charge 18% on supplies made on or after 22 September 2025. Call +91 - 9600 606 444 for help updating rate masters and reprints.

Question 12

What is the penalty for running a business without GST registration?

Accepted Answer

A taxable person who is liable to register but fails to do so faces a penalty of Rs.10,000 or the amount of tax evaded, whichever is higher, under Section 122 of the CGST Act. Beyond the penalty, the department can demand the tax for the entire unregistered period with interest at 18 percent per annum, and you cannot recover that tax from customers you billed without GST. Goods moved without registration and e-way bills, required for consignments above Rs.50,000, also risk detention. If your turnover has crossed the threshold, registering within thirty days is far cheaper than regularising later.

Question 13

How do I track the status of a grievance ticket or any ARN I have on the GST portal?

Accepted Answer

For grievance tickets, open selfservice.gstsystem.in and use Check Status by entering the ticket reference number; the screen shows whether it is open, under processing or resolved, with the resolution comments. For applications filed on the main portal, log in and use Services, then Track Application Status, choosing the module and entering the ARN, or open My Applications to see every application with its case detail folder, notices and replies in one place. Diarise every ARN the day it is generated, because reply windows run from portal timestamps. ChennaiGST maintains an ARN tracker for every client engagement.

Question 14

Which purchases commonly attract GST under reverse charge for a regular business?

Accepted Answer

Under Section 9(3), the recipient pays tax on notified supplies. The entries a typical business in Palavakkam encounters are: goods transport agency services, services of advocates and arbitral tribunals, sponsorship provided to companies and partnership firms, services of directors, security services from non-corporate providers, renting of passenger motor vehicles from non-corporate operators charging five percent, import of services, and renting of property from unregistered landlords in notified cases. Each month, scan your expense ledger for these heads, pay the tax in cash through GSTR-3B, and claim it back as ITC where eligible. Missed RCM is among the top audit findings; call +91 - 9600 606 444 for an RCM exposure review.

Question 15

We hire cabs monthly for employee transport in Palavakkam. Who pays the GST?

Accepted Answer

If the cab operator is not a body corporate, charges 5 percent, and your business is a body corporate, the liability shifts to you under reverse charge. The entry covers renting of motor vehicles designed to carry passengers where the cost of fuel is included in the consideration. If the operator is itself a company, or bills at the higher rate with full ITC, 18 percent since the September 2025 rate rationalisation, forward charge applies and the operator collects the tax. Remember that even after paying RCM, the ITC on employee transport in vehicles seating up to thirteen is blocked under Section 17(5) unless providing the transport is obligatory for the employer under a law.

Question 16

We pay for foreign software subscriptions and overseas consultants. Is GST payable in India?

Accepted Answer

Yes. Import of services, meaning services from a supplier located outside India received by a person in India for business, attracts IGST under reverse charge in the recipient's hands, payable in cash and claimable as ITC if eligible. This catches cloud software, foreign professional fees, overseas advertising and licence fees. Two nuances matter: services from a related foreign party, such as your parent company, are taxable even without consideration under Schedule I, and OIDAR services supplied to unregistered consumers are taxed in the foreign supplier's own hands, not under RCM. Startups and IT firms in Palavakkam paying by card frequently miss these entries; reconcile foreign remittances against RCM paid annually.

Question 17

What are the most common mistakes Chennai businesses make with GST refunds and ITC?

Accepted Answer

The recurring ones we see across Palavakkam are: missing the two-year limitation for RFD-01, mismatches between GSTR-1, GSTR-3B and shipping bill data that stall export refunds, forgetting the April LUT renewal, claiming ITC on invoices absent from GSTR-2B, ignoring blocked credits under Section 17(5), breaching the 180-day supplier payment rule, and treating deficiency memos as rejections instead of refiling within limitation. Each of these is preventable with a simple monthly checklist and a year-end reconciliation. ChennaiGST builds exactly this discipline into its retainer engagements; call +91 - 9600 606 444 if any of these sounds familiar.

Question 18

My footwear shop sells chappals at Rs.300 and shoes at Rs.4,000 on the same bill. How do I invoice this?

Accepted Answer

One invoice can comfortably carry both rates. Each pair is tested against the Rs.2,500 sale-value threshold independently, so the chappals are billed at 5% and the Rs.4,000 shoes at 18%, as separate line items under their footwear HSN codes in Chapter 64. Your GSTR-1 HSN summary will then show turnover split across the two rates. Ensure the billing software picks the rate from the item price automatically rather than from a fixed product master, because the same article sold at different price points can legitimately fall in different slabs. A quick POS configuration check prevents months of wrong-rate billing; call +91 - 9600 606 444 to arrange one.

Question 19

How much does GST refund RFD-01 cost in Palavakkam?

Accepted Answer

Our fee for GST refund RFD-01 in Palavakkam starts at Rs.4,999 and is quoted in full before we begin — there are no hidden charges added later. The fee covers professional work end to end: document review, preparation, filing and follow-up until completion. Government fees or portal charges, where applicable, are separate and always shown to you upfront. For an exact quote based on your turnover and business type, call +91 - 9600 606 444 and a consultant will confirm it on the call.

Question 20

What documents are required for GST refund RFD-01 in Palavakkam?

Accepted Answer

For GST refund RFD-01 you will generally need: Export invoices and shipping bills, for export refund claims, FIRC or bank realisation certificates for export proceeds, Copy of LUT filed in RFD-11, for exports without payment of tax, GSTR-1 and GSTR-3B filed copies for the claim period, GSTR-2B and purchase invoices supporting input tax credit. The exact list depends on your constitution — proprietorship, partnership, LLP or company — and on the specifics of your case. Send what you have on WhatsApp to +91 - 9600 606 444 and we will confirm within the same working day exactly what else is needed, so nothing is rejected later for a missing paper.

Question 21

How long does GST refund RFD-01 take in Palavakkam?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Aspect	With ChennaiGST	DIY / Unattended
Supplier defaults	Suppliers who stop uploading invoices are identified within the period and pursued before their default becomes your blocked credit.	Missing supplier invoices surface only when credit is denied, by which time recovering the amount from the vendor is difficult.
Keeping up with changes	Rate changes, portal updates and new thresholds such as the Rs.5 crore e-invoice limit are tracked by us and applied to your case proactively.	Changes are discovered after the fact — often through a rejected filing, a blocked e-way bill or a departmental letter.
Time cost	Roughly an hour a month to send data and approve drafts; the portal work, reconciliation and follow-up are ours.	Hours every month lost to portal errors, JSON files, OTP failures and reworking figures — usually on the due date itself.
Record keeping	Every return, challan, acknowledgement and working paper archived in an organised folder, retrievable in minutes years later.	Documents scattered across email, downloads and old phones; assembling records for a bank or an audit takes days.
When a notice arrives	A professional drafts the reply in the department's format and files it within the statutory window, such as thirty days for ASMT-11.	You face departmental language alone, and a missed reply deadline can convert a simple query into a demand with penalty.
Goods in transit	E-way bills generated correctly and matched to invoices, so consignments pass roadside inspections without detention or penalty.	A defective or missing e-way bill can mean detention at a checkpoint, with penalties that dwarf the tax on the consignment.

GST Refund RFD-01 near Chari Avenue, Palavakkam, Chennai

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Trade Profile and GST Jurisdiction for Chari Avenue, Palavakkam

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GST Support on Chari Avenue, Palavakkam

GST Rulings and Notifications That Affect You — relevant to Palavakkam businesses

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GST rollout formally deferred to 1 July 2017

Renting property to a government department is still taxable

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