Question 1

Do you provide gst refund application for small businesses and proprietorships in Puzhal?

Accepted Answer

Yes. A large share of our clients in Puzhal are proprietors, small traders, shop owners, freelancers and family businesses rather than large companies. The fee of Rs.4,999 and the process are the same regardless of size, and we explain the compliance position in plain language — in Tamil or English — so you understand what is being filed on your behalf and why.

Question 2

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Puzhal regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 3

How can I track my GST refund status, and is there help near me in Chennai?

Accepted Answer

Log in to the GST portal and go to Services, then Refunds, then Track Application Status, where each ARN shows its stage: filed, acknowledged, provisional refund issued, or final order passed. For IGST-paid exports, refund status is tracked on ICEGATE against the shipping bill. If an application shows no movement past sixty days, you are entitled to interest on the delayed amount and can escalate through a grievance on the portal. ChennaiGST assists businesses across Puzhal with follow-up and escalation of stuck refunds; call +91 - 9600 606 444 with your ARN for a status review.

Question 4

I charged CGST and SGST on an invoice that should have carried IGST. How do I fix it?

Accepted Answer

The law provides a clean remedy without interest. Under Section 77 of the CGST Act and Section 19 of the IGST Act, where a supply was wrongly treated as intra-state instead of inter-state or vice versa, you pay the tax under the correct head and claim refund of the tax paid under the wrong head; no interest is charged on the correct payment. Rule 89(1A) allows the refund application within two years from the date the correct tax is paid. Issue a credit note and corrected invoice, amend GSTR-1, and file RFD-01 under the appropriate category. Our Puzhal team handles these head-swap corrections regularly; call +91 - 9600 606 444 before the limitation runs.

Question 5

How do I claim a GST refund for my business in Puzhal?

Accepted Answer

GST refunds are claimed online by filing Form RFD-01 on the GST portal under the relevant category, such as export of goods or services, inverted duty structure, or excess balance in the electronic cash ledger. You must attach supporting documents like invoices, shipping bills or bank realisation certificates, and the application must be filed within two years of the relevant date. Once filed, the officer issues an acknowledgement in RFD-02 within fifteen days. Many businesses in Puzhal lose refunds to avoidable deficiencies, so call +91 - 9600 606 444 if you would like the application prepared professionally.

Question 6

What are deemed exports and who claims the refund, the supplier or the buyer?

Accepted Answer

Deemed exports are notified domestic supplies treated like exports even though goods do not leave India, such as supplies to Export Oriented Units, supplies against Advance Authorisation, and supplies of capital goods against EPCG authorisation. Tax is paid on these supplies, and the refund of that tax can be claimed through RFD-01 by either the recipient or, where the recipient furnishes an undertaking that it will not claim the refund and will not avail ITC, by the supplier. The claim must be filed within two years and supported by the prescribed acknowledgements and undertakings.

Question 7

I deposited extra money in my GST cash ledger by mistake. Can I get it back?

Accepted Answer

Yes. Excess balance lying in the electronic cash ledger can be claimed back by filing RFD-01 under the category refund of excess balance in electronic cash ledger. This is one of the simplest refund types because no invoice statements are required; the portal auto-populates the ledger balance and you simply select the amount and the bank account for credit. This commonly happens when tax is deposited under the wrong head, for example CGST instead of IGST. Businesses in Puzhal facing this issue can call +91 - 9600 606 444 and the claim can usually be filed the same day.

Question 8

What is an inverted duty structure refund and does my business qualify?

Accepted Answer

An inverted duty structure arises when the GST rate on your inputs is higher than the rate on your outward supplies, causing input tax credit to accumulate. For example, a manufacturer buying raw material at 18 percent and selling finished goods at 5 percent will qualify. Refund of the accumulated ITC is claimed through RFD-01 using the formula prescribed in Rule 89(5), filed within two years of the due date of the relevant return. Certain notified goods are excluded from this refund, so eligibility should be checked against current CBIC notifications before applying.

Question 9

Swiggy and Zomato pay the GST on my restaurant orders. How do I show these sales in my returns?

Accepted Answer

Since 1 January 2022, tax on restaurant services supplied through e-commerce operators is payable by the operator under Section 9(5), so you do not charge GST on app orders and no TCS is collected on them either. You must still report these supplies: show them in GSTR-3B Table 3.1.1(ii) as supplies on which the operator pays tax, and disclose them in GSTR-1, without paying tax on them again. Direct dine-in and takeaway billing remains taxable in your hands at 5%. Mixing up these tables is a common error we correct for restaurants in Puzhal; call +91 - 9600 606 444 for help.

Question 10

As a regular taxpayer selling both exempt and taxable groceries, can I claim full credit on shop expenses?

Accepted Answer

No. Where a business makes both taxable and exempt supplies, input tax credit on common expenses such as rent, electricity for billing systems, software and transport must be apportioned under Rule 42, and the portion attributable to exempt turnover reversed every month in GSTR-3B, with an annual true-up. Credit on goods purchased exclusively for exempt resale, like bulk loose grains, is not available at all, while credit relating solely to taxable lines is fully claimable. A supermarket in Puzhal with a large loose-goods section can see meaningful monthly reversals, so build the Rule 42 working into your filing routine. Call +91 - 9600 606 444 for a template.

Question 11

Which is better for an exporter: LUT without tax or paying IGST and claiming refund?

Accepted Answer

Both routes are legal, and the better choice depends on cash flow and credit position. The LUT route means you never pay IGST on exports, and you separately claim refund of accumulated ITC, which suits service exporters and businesses with modest input credit. The IGST payment route blocks cash temporarily but refunds flow automatically through the customs system once GSTR-1 and the shipping bill match, which some goods exporters find faster. A business with large accumulated ITC often prefers paying IGST by utilising that credit. A short working comparing both routes usually settles the question.

Question 12

What are OIDAR services under GST and who pays the tax on them?

Accepted Answer

OIDAR means Online Information Database Access or Retrieval services, delivered over the internet, such as cloud services, e-books, streaming, online advertising and automated e-learning. When a foreign OIDAR provider supplies these to unregistered persons in India, the foreign provider itself must take a simplified registration in Form REG-10 and file monthly return GSTR-5A. From 1 October 2023, the definition was widened, so almost every unregistered Indian recipient is covered. When the Indian recipient is GST-registered, the tax instead falls on the recipient under reverse charge as an import of services.

Question 13

Are any goods exempt from GST when transported by a GTA?

Accepted Answer

Yes. Transport by a GTA of agricultural produce, milk, salt and foodgrains including flours and pulses, organic manure, newspapers and magazines registered with the Registrar of Newspapers, relief materials for victims of calamities, and defence or military equipment is exempt regardless of freight value. Note that the older exemptions for small consignments, Rs.1,500 for a full truckload and Rs.750 for a single consignee, were withdrawn with effect from 18 July 2022, so ordinary cargo enjoys no value-based relief now. Transporters serving agricultural markets should describe the produce accurately on the consignment note to support the exemption.

Question 14

How is GST charged on hotel room tariffs after the rate changes?

Accepted Answer

Hotel accommodation with a value of supply up to Rs.7,500 per unit per day attracts 5 percent GST without input tax credit, a reduction from the earlier 12 percent. Rooms priced above Rs.7,500 per day attract 18 percent with full input tax credit. The rate is determined by the actual transaction value charged for the room, so seasonal discounts can change the applicable rate on the same room across bookings. Lodges and hotels around Puzhal should configure billing software to test the per-day value on each invoice rather than fixing one rate for the property.

Question 15

What falls under the 18 percent standard rate of GST now?

Accepted Answer

The 18 percent slab is the standard rate for most services and for goods that are neither essentials nor demerit items. Notably, several products that earlier suffered 28 percent moved down to 18 percent from 22 September 2025: air conditioners, televisions of all sizes, dishwashers, cement, small cars and motorcycles up to 350cc, and most auto parts. Apparel and footwear priced above Rs.2,500 per piece also fall at 18 percent. Most professional, business support and repair services billed by professional firms continue at 18 percent with full input tax credit.

Question 16

Why are so many businesses suddenly receiving GST notices these days?

Accepted Answer

Enforcement has shifted from manual selection to data analytics. The portal now automatically compares GSTR-1 with GSTR-3B and flags tax shortfalls through DRC-01B intimations under Rule 88C, and compares GSTR-2B with GSTR-3B to flag excess ITC through DRC-01C under Rule 88D. E-way bill, e-invoice, TDS and income tax data are also cross-matched, and limitation deadlines for older financial years have pushed departments to clear pending demands in batches. The practical lesson for Puzhal businesses is that mismatches no longer go unnoticed, so month-wise reconciliation before filing is now essential hygiene rather than a year-end exercise.

Question 17

We pay for foreign software subscriptions and overseas consultants. Is GST payable in India?

Accepted Answer

Yes. Import of services, meaning services from a supplier located outside India received by a person in India for business, attracts IGST under reverse charge in the recipient's hands, payable in cash and claimable as ITC if eligible. This catches cloud software, foreign professional fees, overseas advertising and licence fees. Two nuances matter: services from a related foreign party, such as your parent company, are taxable even without consideration under Schedule I, and OIDAR services supplied to unregistered consumers are taxed in the foreign supplier's own hands, not under RCM. Startups and IT firms in Puzhal paying by card frequently miss these entries; reconcile foreign remittances against RCM paid annually.

Question 18

My customer says he cannot claim ITC because of my late filing. Is that correct?

Accepted Answer

Yes, he is right. A buyer can claim input tax credit only for invoices appearing in his GSTR-2B, which is generated from suppliers' GSTR-1 and IFF filings. If you file GSTR-1 after the 11th, your invoices miss that month's GSTR-2B and your customer's credit gets pushed to the next month, straining his working capital. Repeated delays lead buyers to withhold the GST portion of payments or move to more compliant vendors. Timely GSTR-1 filing is therefore a commercial necessity, not just a legal one. ChennaiGST ensures clients in Puzhal never face this complaint.

Question 19

Is there a GST consultant near Puzhal for gst refund application?

Accepted Answer

Yes. We serve Puzhal and the surrounding areas from our office at Porur, Chennai - 600 116, Tamil Nadu, and most GST refund work is completed online — you send documents on WhatsApp and we handle the portal work. If you prefer in-person help, we offer doorstep document pickup across Puzhal and you are welcome to visit our office. Reach us on +91 - 9600 606 444 between 9 AM and 8 PM, Monday to Saturday.

Question 20

What is the process for GST refund RFD-01?

Accepted Answer

The process runs in clear stages: Eligibility and computation; Document compilation; RFD-01 filing; Departmental follow-up. A senior consultant reviews your file at each stage rather than passing it to a data-entry desk, and you receive a confirmation with the filed documents once it is complete. You always know which stage your work is at — we update you on WhatsApp instead of leaving you to follow up.

Question 21

How long does GST refund RFD-01 take in Puzhal?

Accepted Answer

Application filed in 3-5 working days; sanction typically within 60 days. That assumes your documents are complete and there is no departmental query. We start the same day we receive your papers and tell you the realistic completion date upfront rather than an optimistic one. Where the GST portal or the officer causes delay — clarifications, physical verification or system issues — we track it daily and keep you informed on WhatsApp.

Aspect	With ChennaiGST	DIY / Unattended
Keeping up with changes	Rate changes, portal updates and new thresholds such as the Rs.5 crore e-invoice limit are tracked by us and applied to your case proactively.	Changes are discovered after the fact — often through a rejected filing, a blocked e-way bill or a departmental letter.
Time cost	Roughly an hour a month to send data and approve drafts; the portal work, reconciliation and follow-up are ours.	Hours every month lost to portal errors, JSON files, OTP failures and reworking figures — usually on the due date itself.
When a notice arrives	A professional drafts the reply in the department's format and files it within the statutory window, such as thirty days for ASMT-11.	You face departmental language alone, and a missed reply deadline can convert a simple query into a demand with penalty.
Supplier defaults	Suppliers who stop uploading invoices are identified within the period and pursued before their default becomes your blocked credit.	Missing supplier invoices surface only when credit is denied, by which time recovering the amount from the vendor is difficult.
Input tax credit	Purchase register matched against GSTR-2B each period, with defaulting suppliers chased so eligible credit is actually captured.	Credit claimed from books alone; mismatches with GSTR-2B mean lost credit or excess claims that invite departmental queries.
Due-date tracking	A maintained compliance calendar with internal cut-offs days before the 11th and the 20th; we chase you for data, not the other way around.	Deadlines remembered from memory or phone alarms; one busy week and the return slips past the due date.

GST Refund RFD-01 near Mettu Street, Puzhal, Chennai

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Trade Profile and GST Jurisdiction for Mettu Street, Puzhal

Why Mettu Street, Puzhal Businesses Choose ChennaiGST

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Our GST Refund Process

Eligibility and computation

Document compilation

RFD-01 filing

Departmental follow-up

Sanction and credit

Documents Required for GST Refund RFD-01

What GST Refund RFD-01 Costs in Puzhal

What You Get

Peace of Mind Around Due Dates

A Clean GSTIN That Stays Active

TDS and TCS Credits Converted to Cash

A Written Trail for Every Decision

Tax Paid Under the Right Head

Waiver Benefits Never Missed

With ChennaiGST vs Doing It Yourself

GST Support on Mettu Street, Puzhal

GST Developments Worth Knowing — relevant to Puzhal businesses

GST 2.0 services package: individual life and health insurance exempted

Supreme Court upholds exclusion of input services from inverted duty structure refunds

Verification procedure for exporters flagged as risky

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Related GST Services & Nearby Areas

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