Question 1

We hire cabs monthly for employee transport in Saligramam. Who pays the GST?

Accepted Answer

If the cab operator is not a body corporate, charges 5 percent, and your business is a body corporate, the liability shifts to you under reverse charge. The entry covers renting of motor vehicles designed to carry passengers where the cost of fuel is included in the consideration. If the operator is itself a company, or bills at the higher rate with full ITC, 18 percent since the September 2025 rate rationalisation, forward charge applies and the operator collects the tax. Remember that even after paying RCM, the ITC on employee transport in vehicles seating up to thirteen is blocked under Section 17(5) unless providing the transport is obligatory for the employer under a law.

Question 2

How is the place of supply decided when I sell goods?

Accepted Answer

Section 10 of the IGST Act gives the tests. Where the sale involves movement of goods, the place of supply is the location where the movement terminates for delivery to the recipient, whoever arranges the transport. Where there is no movement, it is the location of the goods at the time of delivery, which covers over-the-counter sales and sales of installed machinery in place. Where goods are assembled or installed at site, the place of supply is the site of installation. Getting this right decides whether you charge CGST plus SGST or IGST, and a Saligramam seller delivering to a Bengaluru buyer charges IGST because delivery terminates in Karnataka.

Question 3

Is GST still charged on health insurance premiums?

Accepted Answer

Not on individual policies. With effect from 22 September 2025, premiums on all individual life insurance policies and individual health insurance policies, including family floater and senior citizen plans, are exempt from GST, along with their reinsurance. Earlier these attracted 18 percent, so the change directly reduces the premium outgo for households. Group policies taken by businesses for employees continue to be taxable, and the input tax credit position on such group covers still depends on whether the cover is statutorily obligatory. When renewing policies, check that the insurer has passed on the exemption rather than merely repricing the premium.

Question 4

How do I document free samples and gifts given to customers?

Accepted Answer

Goods supplied genuinely free of cost to unrelated persons are not a supply, so no tax invoice is raised and no GST is charged; the movement is covered by a delivery challan marked as free samples. The cost is that input tax credit on those goods must be reversed. Two traps deserve care: gifts to related persons or between distinct GSTINs of the same PAN are taxable under Schedule I even without consideration, and promotional schemes like buy one get one are treated as a single price for two items, taxed normally with credit intact. Structure your Saligramam promotions with this distinction in mind.

Question 5

What GST do hotels charge on room tariffs after the 2025 rate changes?

Accepted Answer

From 22 September 2025, hotel accommodation with a value of supply up to Rs.7,500 per unit per day attracts 5 percent GST without input tax credit, and accommodation above Rs.7,500 attracts 18 percent with input tax credit. The earlier 12 percent slab for mid-range rooms was abolished in the rate rationalisation. Tax applies on the actual transaction value charged, so a discounted rate below Rs.7,500 falls in the 5 percent bracket even if the printed tariff is higher. Hotels should reconfigure billing software slab-wise and watch the ITC restriction on the 5 percent category, which changes costing materially.

Question 6

What are the most common mistakes Chennai businesses make with GST refunds and ITC?

Accepted Answer

The recurring ones we see across Saligramam are: missing the two-year limitation for RFD-01, mismatches between GSTR-1, GSTR-3B and shipping bill data that stall export refunds, forgetting the April LUT renewal, claiming ITC on invoices absent from GSTR-2B, ignoring blocked credits under Section 17(5), breaching the 180-day supplier payment rule, and treating deficiency memos as rejections instead of refiling within limitation. Each of these is preventable with a simple monthly checklist and a year-end reconciliation. ChennaiGST builds exactly this discipline into its retainer engagements; call +91 - 9600 606 444 if any of these sounds familiar.

Question 7

Our small lodge in Saligramam gets bookings through online travel apps. Who pays the GST?

Accepted Answer

It depends on your registration status. If the lodge is registered, you charge GST on the accommodation and the platform collects TCS on payments routed through it, which you claim back on the portal. If the lodge is not liable to be registered, the law shifts the liability to the e-commerce operator itself under Section 9(5), so the app pays the tax on accommodation booked through it and the small lodge need not register merely because it lists online. Direct walk-in business remains within your threshold computation. Keep the platform agreements and statements, since they determine who reported the tax.

Question 8

My GST status shows suspended. What does that mean for my business in Saligramam?

Accepted Answer

Suspension is an intermediate state that occurs when you apply for cancellation, or when the officer initiates cancellation proceedings, commonly for return defaults or data mismatches. While suspended, you cannot make taxable supplies, meaning you should not issue tax invoices or charge GST, and e-way bill generation is blocked. The fix depends on the cause: if you triggered it by applying for cancellation, await the order; if the department triggered it, reply to the show cause notice in REG-18 within seven working days and clear pending returns. Acting within the notice window usually gets the suspension lifted; call +91 - 9600 606 444 if you have received one.

Question 9

Is GST applicable on rent for my shop or office premises?

Accepted Answer

Yes. Renting of commercial property such as shops, offices, godowns and industrial sheds is a taxable supply of services at 18 percent, charged by the landlord under forward charge once the landlord's aggregate turnover, including this rent, crosses Rs.20 lakh. The tenant, if registered and using the premises for business, can claim the GST as input tax credit, since renting is not a blocked credit. Landlords with several small commercial properties often cross the threshold without realising it, because rent from all properties on the same PAN is clubbed. A yearly turnover check protects against retrospective demands.

Question 10

How do I track the status of a grievance ticket or any ARN I have on the GST portal?

Accepted Answer

For grievance tickets, open selfservice.gstsystem.in and use Check Status by entering the ticket reference number; the screen shows whether it is open, under processing or resolved, with the resolution comments. For applications filed on the main portal, log in and use Services, then Track Application Status, choosing the module and entering the ARN, or open My Applications to see every application with its case detail folder, notices and replies in one place. Diarise every ARN the day it is generated, because reply windows run from portal timestamps. ChennaiGST maintains an ARN tracker for every client engagement.

Question 11

Which goods and services attract the new 40 percent GST rate?

Accepted Answer

The 40 percent rate is confined to luxury and demerit supplies. It covers aerated waters, caffeinated and other sugary carbonated beverages, large cars beyond the small-car specifications, motorcycles above 350cc, yachts, personal aircraft, and specified actionable claims such as betting, casinos and online money gaming. Pan masala and tobacco products continue under their earlier levy structure until the compensation cess obligations are discharged, after which they move to the 40 percent rate as notified. If your business deals in any of these lines, pricing and working capital need careful planning.

Question 12

My shop's landlord in Saligramam is not GST registered. Do I pay GST on the rent myself?

Accepted Answer

Yes, if you are registered. With effect from 10 October 2024, renting of any immovable property other than a residential dwelling by an unregistered person to a registered person was notified under reverse charge, so a registered tenant must pay 18 percent on the rent in cash through GSTR-3B and can claim ITC subject to the usual conditions. Composition taxpayers were subsequently excluded from this entry with effect from 16 January 2025. You must also raise a monthly self-invoice since the landlord is unregistered. Many shop and godown tenants in Saligramam remain unaware of this recent entry; call +91 - 9600 606 444 to regularise past months.

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