Question 1

Can I get GST refund RFD-01 done online without visiting the office?

Accepted Answer

Yes, the entire process can be handled online. You share scanned documents on WhatsApp or email, we prepare and file everything on the GST portal, and you receive the acknowledgement and filed copies digitally. Businesses in Madipakkam regularly complete GST refund with us without a single office visit. If a physical verification or personal hearing is required by the department, we guide you through it.

Question 2

Are there any hidden charges for GST refund RFD-01?

Accepted Answer

No. The fee quoted before we start is the fee you pay. Government fees, portal charges or statutory late fees, where they apply, are separate and disclosed to you in advance with the exact amount. We issue a proper GST invoice for our professional fee. If the scope of work changes — for example, an unexpected notice or additional periods — we tell you the revised fee before doing anything further.

Question 3

I charged CGST and SGST on an invoice that should have carried IGST. How do I fix it?

Accepted Answer

The law provides a clean remedy without interest. Under Section 77 of the CGST Act and Section 19 of the IGST Act, where a supply was wrongly treated as intra-state instead of inter-state or vice versa, you pay the tax under the correct head and claim refund of the tax paid under the wrong head; no interest is charged on the correct payment. Rule 89(1A) allows the refund application within two years from the date the correct tax is paid. Issue a credit note and corrected invoice, amend GSTR-1, and file RFD-01 under the appropriate category. Our Madipakkam team handles these head-swap corrections regularly; call +91 - 9600 606 444 before the limitation runs.

Question 4

What are deemed exports and who claims the refund, the supplier or the buyer?

Accepted Answer

Deemed exports are notified domestic supplies treated like exports even though goods do not leave India, such as supplies to Export Oriented Units, supplies against Advance Authorisation, and supplies of capital goods against EPCG authorisation. Tax is paid on these supplies, and the refund of that tax can be claimed through RFD-01 by either the recipient or, where the recipient furnishes an undertaking that it will not claim the refund and will not avail ITC, by the supplier. The claim must be filed within two years and supported by the prescribed acknowledgements and undertakings.

Question 5

What is the time limit for filing a GST refund application?

Accepted Answer

Form RFD-01 must be filed within two years from the relevant date defined in Section 54 of the CGST Act. For export of goods, the relevant date is the date the ship or aircraft leaves India; for export of services, it is the date of receipt of foreign exchange or the invoice date, whichever is later; for inverted duty structure, it is the due date of the return for the period in which the claim arises. Missing the two-year window makes the refund time-barred, so track pending claims carefully and file early.

Question 6

Can I include ITC on input services in my inverted duty refund claim?

Accepted Answer

No. Under Rule 89(5) of the CGST Rules, the refund formula for inverted duty structure considers only the net input tax credit availed on inputs, meaning goods used in making the outward supply. ITC on input services and capital goods is excluded from the computation, a position upheld by the Supreme Court in the VKC Footsteps case. That excluded credit is not lost; it remains in your electronic credit ledger for set-off against future output tax. A proper working of eligible versus ineligible credit prevents deficiency memos and partial rejections.

Question 7

I export goods after paying IGST. How do I get that tax back?

Accepted Answer

For export of goods with payment of IGST, no separate RFD-01 is needed. The shipping bill filed with customs is itself treated as the refund application once you file GSTR-1 with correct shipping bill details in Table 6A and pay the tax through GSTR-3B. Customs matches the data from the GST portal with ICEGATE and credits the refund directly to your bank account. Most delays happen because of invoice mismatches between GSTR-1 and the shipping bill, or bank account validation errors, so reconcile both before filing each month.

Question 8

I run a software services company in Madipakkam billing US clients. Can I claim a GST refund?

Accepted Answer

Yes, provided your supplies qualify as export of services: the recipient is outside India, payment is received in convertible foreign exchange, and you and the client are not merely establishments of the same person. Export of services is zero-rated, so if you supply under LUT without charging IGST, the ITC on your rent, software subscriptions and other business inputs can be refunded through RFD-01. You must attach FIRC or bank realisation certificates proving foreign exchange receipt. Many IT exporters in Madipakkam accumulate lakhs in unclaimed credit; call +91 - 9600 606 444 for a free eligibility review.

Question 9

We hire security guards from an agency. Should they charge GST or should we pay it ourselves?

Accepted Answer

Check the agency's constitution. Since 1 January 2019, security services by way of supply of security personnel provided by any person other than a body corporate to a registered person fall under reverse charge, so your business pays the 18 percent directly and claims credit. If the agency is a body corporate, such as a private limited company, it charges GST under forward charge on its invoice. Recipients registered under the composition scheme are excluded from this reverse charge entry. Businesses in Madipakkam commonly pay agencies' forward-charge invoices while also missing their own RCM cases, so an annual review of security and manpower bills is worthwhile.

Question 10

My company has taken a residential flat on rent. Why is our accountant paying GST on it?

Accepted Answer

Because of a reverse charge entry effective 18 July 2022: renting of a residential dwelling to a registered person attracts 18 percent GST payable by the tenant under reverse charge, even when the landlord is unregistered. Renting to unregistered individuals for residence remains fully exempt. There is a carve-out from 1 January 2023: a proprietor renting a dwelling in his personal capacity for use as his own residence, on his own account and not for the business, is exempt. Companies and firms renting flats, including for guest houses, must therefore pay RCM monthly through GSTR-3B. We correct many such missed entries during our compliance health checks.

Question 11

A shirt has MRP above Rs.2,500 but I sell it at a discount below Rs.2,500. Which GST rate applies?

Accepted Answer

The rate follows the sale value, meaning the actual transaction value charged to the customer, not the MRP printed on the tag. If a discount shown on the invoice brings the price of the piece to Rs.2,500 or below, the 5% rate applies; if the net price stays above Rs.2,500, the entire value is taxed at 18%, not merely the portion above the threshold. This makes end-of-season sales genuinely rate-sensitive for garment showrooms in Madipakkam, and clean invoice-level discounting is essential to defend the lower rate in scrutiny. Keep discount policies documented; call +91 - 9600 606 444 for a billing health check.

Question 12

Something is malfunctioning on the GST portal. How do I raise a formal grievance ticket?

Accepted Answer

Use the GST Self-Service Grievance Redressal Portal at selfservice.gstsystem.in. Select Report Issue, type a keyword describing the problem, and the system suggests the matching category along with FAQs; if those do not resolve it, proceed to raise the ticket by entering your GSTIN or ARN, contact details and a description, and attach screenshots of the error. A ticket reference number is issued instantly by email and SMS. Raising a ticket also creates a record that the failure was on the system side, which helps later if a deadline was missed because of a portal outage. Our Madipakkam office logs tickets for clients as part of retainer support.

Question 13

Which everyday goods now attract 5 percent GST?

Accepted Answer

The 5 percent slab now covers most household essentials that earlier fell in the 12 or 18 percent brackets: soaps, shampoos, toothpaste and toothbrushes, hair oil, bicycles, kitchen utensils and tableware. Packaged foods such as butter, ghee, cheese, namkeens, sauces, pasta, biscuits and chocolates are also at 5 percent, as are most medicines, medical devices and agricultural machinery. Apparel and footwear priced up to Rs.2,500 per piece attract 5 percent as well. Retailers in Madipakkam should update billing software rate masters item by item rather than assuming old rates continue.

Question 14

What GST do hotels charge on room tariffs after the 2025 rate changes?

Accepted Answer

From 22 September 2025, hotel accommodation with a value of supply up to Rs.7,500 per unit per day attracts 5 percent GST without input tax credit, and accommodation above Rs.7,500 attracts 18 percent with input tax credit. The earlier 12 percent slab for mid-range rooms was abolished in the rate rationalisation. Tax applies on the actual transaction value charged, so a discounted rate below Rs.7,500 falls in the 5 percent bracket even if the printed tariff is higher. Hotels should reconfigure billing software slab-wise and watch the ITC restriction on the 5 percent category, which changes costing materially.

Question 15

Is GST still charged on life and health insurance premiums?

Accepted Answer

No. With effect from 22 September 2025, premiums on all individual life insurance policies, including term plans, endowment plans and ULIPs, and all individual health insurance policies, including family floater and senior citizen plans, are exempt from GST. Reinsurance of these policies is also exempt. Earlier these premiums bore 18 percent tax. Note that the exemption applies to policies taken by individuals; certain group covers procured by businesses can still attract GST, and insurers can no longer claim input credit attributable to exempt policies. Policyholders should see the benefit directly in renewal notices.

Question 16

How do I document free samples and gifts given to customers?

Accepted Answer

Goods supplied genuinely free of cost to unrelated persons are not a supply, so no tax invoice is raised and no GST is charged; the movement is covered by a delivery challan marked as free samples. The cost is that input tax credit on those goods must be reversed. Two traps deserve care: gifts to related persons or between distinct GSTINs of the same PAN are taxable under Schedule I even without consideration, and promotional schemes like buy one get one are treated as a single price for two items, taxed normally with credit intact. Structure your Madipakkam promotions with this distinction in mind.

Question 17

When can goods move on a delivery challan instead of a tax invoice?

Accepted Answer

Rule 55 permits movement on a delivery challan where the transportation is not itself a supply: sending inputs or capital goods for job work, taking goods to an exhibition or for approval where the sale is not yet certain, supplying liquid gas where the quantity is unknown at removal, and moving goods in semi-knocked-down form in multiple consignments, where the full invoice travels with the first lot. The challan is prepared in triplicate and an e-way bill is still required where value thresholds are crossed. Goods sent on approval must be invoiced within six months, failing which tax becomes payable.

Question 18

What is the GST rate on a works contract for a commercial building?

Accepted Answer

Under GST, a works contract relating to immovable property is treated wholly as a supply of services, and the standard rate is 18 percent on the contract value, with the contractor eligible for input tax credit on cement, steel and other inputs. This applies to construction, fabrication, erection, repair and renovation contracts for factories, offices and commercial buildings. The old VAT-plus-service-tax splitting of material and labour is gone; one rate applies to the whole consideration. Contractors should also note that free-issue materials supplied by the client can affect valuation, so contract drafting deserves attention before quoting.

Question 19

Do you provide gst refund application for small businesses and proprietorships in Madipakkam?

Accepted Answer

Yes. A large share of our clients in Madipakkam are proprietors, small traders, shop owners, freelancers and family businesses rather than large companies. The fee of Rs.4,999 and the process are the same regardless of size, and we explain the compliance position in plain language — in Tamil or English — so you understand what is being filed on your behalf and why.

Question 20

Do you provide GST refund RFD-01 for businesses on Ram Nagar Main Road?

Accepted Answer

Yes. We serve businesses on and around Ram Nagar Main Road in Madipakkam — shops, offices, godowns and home-run businesses alike. Document pickup can be arranged at your premises, or you can send everything on WhatsApp and complete GST refund without leaving your counter. Call +91 - 9600 606 444 and mention your location; a consultant will confirm the fee and timeline immediately.

Question 21

How much does GST refund RFD-01 cost in Madipakkam?

Accepted Answer

Our fee for GST refund RFD-01 in Madipakkam starts at Rs.4,999 and is quoted in full before we begin — there are no hidden charges added later. The fee covers professional work end to end: document review, preparation, filing and follow-up until completion. Government fees or portal charges, where applicable, are separate and always shown to you upfront. For an exact quote based on your turnover and business type, call +91 - 9600 606 444 and a consultant will confirm it on the call.

Aspect	With ChennaiGST	DIY / Unattended
Refund claims	RFD-01 filed with complete statements and annexures, tracked from ARN to bank credit, with any deficiency memo answered promptly.	Incomplete claims bounce back as deficiency memos while the refund sits unclaimed for months and working capital stays blocked.
Time cost	Roughly an hour a month to send data and approve drafts; the portal work, reconciliation and follow-up are ours.	Hours every month lost to portal errors, JSON files, OTP failures and reworking figures — usually on the due date itself.
Registration and amendments	Query-resistant applications prepared correctly the first time, with supporting documents matched to what proper officers actually verify.	Repeated clarification memos and resubmissions, with weeks lost because a rent agreement or premises photograph did not meet expectations.
Goods in transit	E-way bills generated correctly and matched to invoices, so consignments pass roadside inspections without detention or penalty.	A defective or missing e-way bill can mean detention at a checkpoint, with penalties that dwarf the tax on the consignment.
Record keeping	Every return, challan, acknowledgement and working paper archived in an organised folder, retrievable in minutes years later.	Documents scattered across email, downloads and old phones; assembling records for a bank or an audit takes days.
Annual return preparation	Monthly reconciliations roll naturally into GSTR-9, filed comfortably before 31 December with figures already agreed through the year.	Twelve months of unmatched data reconstructed in December, with differences discovered too late to be corrected cleanly.

GST Refund RFD-01 for Shops and Offices on Ram Nagar Main Road, Madipakkam

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Cashback of twenty per cent of GST approved as a pilot in Tamil Nadu

Pre-packaged and labelled food items brought to 5 per cent

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